Bayside Nail & Spa — Local services in San Diego

I wanted to enjoy my experience here so bad. It had been some time since I got a full mani-pedi and I needed to treat myself. Bayside nail and spa was suggested by a friend who had a wonderful experience, but they do not usually get gel manicures or pedicures, but they take care of themselves so I trusted them.

When my manicure was finished which happened simultaneously as my pedicure, the Manicurist had nicked my finger without saying anything in the moment. It was not until she sprayed alcohol across my fingers that she decided to tell me as I shuttered. There seemed to be a need to rush and I had already obliged them by coming in a half hour earlier than my original appointment time, so I was not pleased with the nature of being rushed through my services. The Pedicurist was equally as rough and nicked me a number of places on my feet, and spoke nothing of it. Because the last few minutes of it was dry it wasn’t until I got in the shower later that day and water hit my toes that I realized I had little cuts all over.

Now it’s been less than three days and my gel polish is chipping on both my hands and feet. I got it done because of a wedding I’m attending this week so I am not pleased. Additionally, there was a massage section as one usually occurs with these and I have never wanted someone to just stop touching me so bad. I thought I was very knotted up because I am a performer/dancer by trade so sometimes things can be tender but no, they were not gentle.

I am being gracious with a two star rating because for the most part the staff was kind. However the services were not cheap and by no stretch of the word worth the nearly $120 I paid for a Deluxe Manicure Pedicure. Finally, the system to pay did not work with my tap services so I had to pay via Venmo. At that point I paid without argument and left. I would not suggest their services to a...

short version: I had an appointment & they wouldn't honor it cause I didn't text back the confirmation message. The middle aged man that works there raised his voice at me and wouldn't allow me to speak. I will never so back purely because how this man handled the situation and treated me. Long Version: I've come before without an appointment and they told me it was a 40min wait, so I learned my lesson. Found out I was free the next morning so called 4:30pm and asked if an appointment for next morning, & got a 9:30am. Received a text msg from a random number at 5:15pm saying "this is just a reminder for your appointment tomorrow at 9:30. Can you please confirm" I had just spoken with them less than a hour ago to make the appointment so seemed redundant. I didn't respond. Next day show up at 9:30 and Im told by a women my appointment won't be honored cause I didn't confirm & its a 30min wait. I then began to question her and a middle age man working on another customer comes towards me with a raised voice repetitively saying "you didn't confirm, so we didn't know if you were coming!" and I tried to respond and he just kept repeating himself and preceded to grab his cell phone to show me the text thread. I asked him not once, not twice, BUT THREE TIMES "may I speak?" He would not allow me to get a word in edge wise and just loudly kept talking over me. I just turned around and walked out. Revolting customer service skills but also just lacking human decency by not having a calm toned productive conversation. I will never go back to a place that has such a degrading man around. I love Ann that works here. So if she sees this hmu Id love to have you do my nails again but I will never set foot in the same room as...

It's decent. I have been using them for the last few years and I have definitely seen the gradual decline in quality of the business. The technicians are all very lovely and kind and happy. The two young girls at the front desk definitely lack warm customer service. Why you need two of the girls behind the desk is beyond me but with all due respect it seems like it takes the two of them to do one person's job. The pedicures are super super rushed and it's hard to relax and enjoy them. I have even brought guests with me & that was the first thing they mentioned as well. I rarely get manicures - The one I had the other day was pretty solid - no complaints there. She did cut my cuticles with the machine to the point where I was bleeding - Like other girls complaints' it was never acknowledged that I was bleeding - the salons I've been to in the past usually put the powder on that helps you stop bleeding and burning. All in all, I will continue to go for the sheer reason of convenience living downtown but its definitely not my favorite and because of its location it...