this is actually a one star review but i do not want the artist fired* Tldr: artist took liberties with my hair, turning what shouldve been a 3 hr session into multiple sessions and well over twice as much as the OG session to get it fixed. ( 250 before tip for half a head of 1.5 ft length hair)
Original hair: dense and fine hair, natural half virgin chocolate brown hair, bleached half was cool sandy blonde. Tere was an inch of virgin growth and an inch and change that was treated with only the bleach bath. This is what i called a "halo". My original request: ideal best case was for my whole head to match the blonde. The blonde i had 2 bleach treatments, 2 toners and one bleach bath. Second was copy the blonde side exactly on the brown side, lift the halo to match the blonde if possible. Third was just to match the blonde side including the halo height on the brown side. No highlights in brown or blonde growth were mentioned. I Mentioned multiple times the density of my hair and my concern about timeframe. Said i wanted to even the blonde in both sides so that i could color it brightly in the future. He said the density wouldnt be an issue and he at that time would not be handling the halo at all so he would only bleach my hair to match the growth. He also said he could match the lift i got in multiple treatment in his one session. Was told 10 to 1230 would be enough time.
Day of: artist talked about "changing his mind" pointing to the halo and said he would lighten it so it feels more cohesive, and would do something fun here, pointing to the brown side crown area, to bring it all together. I understood this as he was lifting the halo and doing highlights where the growth near the roots was, then doing solid blinde where we agreed before. Saw him start teasing my hair and I asked what that does, cincerned he was going to leave brown on the currently unbleached side. "Gets the short bit of hair we arent bleaching out of the way." Something to that effect, making me think he was getting the growth length aside and out of the way. Made lovely conversation during bleaching process, asked several times if i was OK comfortwise. Artist apologised for being in a rush during consult ( took 20 mins of 45 booked, had a friend/client he was cutting their hair at the same time). I had called work to inform them my work start time was going to be pushed back an hour, twice. I mentioned the colors i used to tone my hair before we moved to toning, indicating cool tones. He used a "mix of warm and cool" unsure if cooler tone was on the too warm side and warmer tone on the cool side to bring it up to thr golden color of the darker side or purely mixed up. Took from 10 to 1430, left with wet hair. Hair felt nice but dried into frizz with no definition on the newly treated side. There are swaths of brown that were left rather than my entire head being blonde. The "fun" was not highlights in the growth, it was him leaving brown! The blonde itself was not nearly lifted enough to match what i had done already. He also used a warm toner mixed with cool toner, vs cool only.
In the fixit session, it wasnt until nearly halfway through when i went over again that i was not ok with the brown at all that he began to bleach over them. He did handle bleaching over the new growth and the band. He did as i asked for bleaching the brown but was dipleased and said "he was tring to create dimension." I can appreciate that, however do it on someone that asks for that. I wanted my hair a solid blonde. I was in the chair from 9 to 3:30 pm.
I went to a local salon and had my hair treated there to fix this. It will take at least twice as much to fix the issue he created as it was to see him in the first place. It will also take months to do it properly. Me asking for half my head bleached should have been a straight forward appointment but it was made complicated for no reason i can list. Please ensure you talk exactly with your artist abt what you want before you start and do not continue if they do not give you their...
Read moreFive stars isn’t enough for this salon!
I absolutely love this place—everything about it is thoughtfully designed to create a luxurious, spa-like experience. The aesthetic is stunning, and every visit feels like a mini getaway. Most importantly, my hair always turns out amazing.
I usually see my girl Kristina, who knows my hair so well and always keeps my color and style on point. She was fully booked during my last visit, so I saw Joey—and the level of care didn’t miss a beat. Kristina even took the time to communicate with Joey ahead of my appointment to share what we usually do with my hair and the exact color formula she uses. That kind of communication and collaboration between stylists is so rare and shows how much they care about consistency and client satisfaction.
Joey was wonderful. She took the time to go over my hair goals, and while she prepped the color, I was offered a mimosa and treated myself to snacks from their chic coffee and snack bar—such a lovely touch.
The shampoo station is pure heaven. Between the moss wall, the luxurious scent of Davines products (my favorite), and the insanely comfortable reclining chairs, I felt completely pampered.
Once my color and blowout were done, I truly felt like a million bucks—and I kept getting compliments on my hair the next day! I even picked up a few of the products they used because of how amazing my hair felt.
What sets this salon apart is the consistent, elevated experience. Every stylist I’ve seen is incredibly talented, kind, and attentive. I always walk out feeling confident, refreshed, and genuinely cared for.
This is hands-down the only salon I’ll go to now. I can’t...
Read moreSherri, the owner of Belle Sirene is absolutely amazing and so is her team. I've been going to Sherri every 2 months for about 3 years and I've watched all of her colorists while my hair is processing and they all are amazing colorists.
Sherri and many of her team are definitely master colorists. I can personally say that Sherri is especially great with people like myself that prefer to be blonde, even though I have naturally dark hair that tends to go brassy when colored/bleached. I am never brassy with Sherri and she never needs to use a toner! That's a big deal for me, no masking her results with toner. My hair is the color it is supposed to be as soon as the bleach is washed out. She is so consistent and she is the nicest person, I cannot recommend her enough.
The salon is absolutely gorgeous. Last year she renovated a new space down the street from her original salon and it's huge and beautifully designed and decorated. The moss wall by the shampoo area is one of my favorite parts, but the attention to detail and great style aesthetic is unmatched.
I know Sherri well enough to know that anyone that works for Belle Sirene will do an excellent job on your hair. I had my specialty blonding (highlights) done a couple of weeks ago on a Thursday and there were 9 other colorists doing highlights at the same time at 11am. The salon was not even close to feeling crowded, because the salon is so big. I think she has 20 stations.
Belle Sirene is just a great salon and I'm so happy to support this salon because the owner couldn't be a nicer person and she does such an amazing job! My hair has never looked better.....
Read more