Absolutely wonderful salon! The high quality of the staff and salon radiates throughout.
Previously I had been to two other very "high rated" salons in San Diego and the experience was terrible. Whether is was the end result of the hair or simply the rude cliquey staff. I had a true 180 degree experience at this salon from my very first interaction with Liz. I found Liz via Instagram after searching for a blonde specialist is San Diego. She was so nice even in those initial IG exchanges that it was such a relief. When I finally met her in person for our consultation and then later for my appointment, her same personality shined through! If you've seen photos of her work you know it speaks for itself, but beyond her talent is that when you leave you'll likely get a hug, not handshake, and leave feeling like you've made a friend! :) (Can you say rare salon experience circa 2019??)
From the moment you walk in a member of the staff is there to greet you and make you feel comfortable. I could tell instantly who the owner was (Larry) by how he carried himself and was making sure each person in the salon was being taken of even if that meant checking in a client if the receptionist had stepped away (alleviating that awkward "what do I do with my hands" moment when you walk into a new salon).
They have a space for your jacket, belongings, etc. and offer an assortment of beverages. I got hot tea, which they offered with sugar and even offered to reheat throughout the appointment! (Heart eyes). Now THAT level of service paired with their stylists' talent is what makes you an (extremely well deserving) top salon in San Diego!
Before and after below. Looking forward to my next appointment and I will continue to post photos of my...
Read moreMy wife and I recently moved to San Diego, and in our search for a new hair stylist, we gave ColorBar a try. We will not be returning. Our stylists made fatphobic comments within our first five minutes in the chair, making us feel awkward and uncomfortable, and the whole time I was there, I felt like I wasn’t taken seriously and was just an inconvenience. I felt nothing but indifference and judgment from Darlene after I didn’t confidently answer her initial questions about what I wanted done with my hair. Not everyone was socialized in salon culture, particularly in the LGBTQ+ community — so a little more patience and warmth would have gone a long way, particularly for a salon that prides itself on being queer and trans friendly. I know what good customer service looks and feels like in a salon environment, and this wasn’t it — far from it. Giving two stars instead of one because the assistant was so sweet, kind, and helpful (I wish I remembered her name),...
Read moreI was really looking forward to being a regular at ColorBar after seeing and hearing wonderful things from locals and online- but unfortunately the customer service here is toxic and uncomfortable if you are a person of size. I am a visibly plus size woman and to have stylists talk amongst themselves while you’re in the chair saying fatphobic and unkind things… was just beyond disappointing. To be treated this way from a salon that advertises so heavily to the LGBTQIA+ community was a huge let down. Most places are much more socially aware of this kind of behavior in salons, and I was honestly in shock for most of the appointment. Fortunately however Katelyn and her assistant are very skilled at what they do which is the reason for the 2 star rating, while I left feeling happy with my hair- it sucks to be dumped on in the process.
Hope y’all can show more kindness to folks who may be a little different...
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