Comfort Furniture Galleries — Local services in San Diego

I worked with Baran and I must say that she is the rudest person I have ever seen. She talks really fast, does not listen to what the customer wants, and tries to impose her design ideas on people. I am sorry but there is one thing to have a degree in design and there is a matter of taste which is innate! I ordered a sofa and two chairs from them, and I really liked the fact that I could specify the dimensions and the fabric, and the price was reasonable. When they delivered the sofa, our living room was empty, except for the sofa since we were remodeling. So, we only used our family room. When we finally used the sofa for the first time, there was a little tear on one of the cushions. So, i called Baran, and I can not describe how rude her tone was. She would not let me finish my thought, and quickly became defensive and really offensive. Questioning my claim that we had not sat on the sofa, and then responding by saying "fabrics don't do that to themselves, someone must have done it." I said:" Then perhaps people in the factory must have done it." I hung up, since this was s not the first time she had been rude.and it irks me to work with people like that, Her mannerism is cheap and petty. However, I did check the receipt and it says in big letters that there is no warranty on fabric. We had not even used the sofa yet, but that tells me that you should watch out for the fabrics you choose from this store, since the company seems to know the life of their fabric to be short. I do like...

I very much highly recommend this place if you are in the market for a new, super-quality sofa! My friend and I shopped around a few furniture places, took our time to make sure we find right design, right style, and right look for my new sofa, and finally settled on an amazing sectional couch here at Comfort Furniture. Baran was a tremendous asset in helping us decide the perfect custom-made, sectional for my place. Baran was a joy to work with, answered all of our questions, took her time with us, and gave us all the attention that we needed to help us arrive to our decision. The delivery was right on time as well .... expected delivery date was 10-14 days, and my furniture arrived on the 10th day after the transaction date. The assembly was also quick and the people who delivered it to my place are very professional.

As I mentioned, we looked around a few furniture places before settling on Comfort Furniture. We feel this place gave us the most choices and most flexibility in terms of how we want our custom sectional to look, which includes the fabric, cushion firmness, sofa dimensions, and warranty. The attention we got from customer service was something that impressed me as well ! Selecting the right furniture is definitely overwhelming, but Baran was there throughout the whole process in helping us come to our decision.

Definitely highly recommend this place! And yes, my new sectional couch looks GREAT and feels GREAT !!! Loving the...

I studied Interior Design and worked for Interior design firm. I decided to give a business to Baran for a sectional sofa. Baran is not professional at all, please please don’t go with her. We ordered a sectional for almost $7000 , after a month we received the sectional totally different with whatever we ordered (it was all deformed and each of the cushions were in different sizes) , I called her and she started arguing with me. I sent her pictures , after a month she decided to come to our house to see what’s wrong with the sectional, long story short she asked us to pay $750 to send them back to factory to make the cushions even!!!!!! We even paid that money, Again after a month they brought them back with same exact problem. Now when we called she ignored and pass is to Fernando, Fernando was very rude and direspectful to us he wasn’t helpful at all. My husband left review on google and yelp this is what Baran texted me“ how dare you go on Yelp and trash a busines u didn’t do anything with ?! “ this is what she texted me after spending $7000 and not getting a sofa we ordered. She sales under name of queen Baran Design but when any peoblem comes up she pass it to Fernando under “Cmfort Furniture Gallery“ and she doesn’t take any responsibility for her job. If anyone wants I can send you the pictures of the first day of my new sectional and now after a year all cusions got more deformed and thy got small which the frame is way bigger...