Friars Massage & Foot Care — Local services in San Diego

I thoroughly enjoyed my massage with Peter. I have fibromyalgia and he was incredible at addressing the chronic pain. My only feedback to the owners would be around the lack of professionalism with the transaction process. I was required to purchase my massage first, which I have no problem with but of course that entails tipping without even knowing the level of service I am going to receive. When I handed the receipt back to the receptionist, she frowned and told me for the service I paid for, I needed to tip $20 (I had tipped $15 and had planned to tip more in cash after the session if I enjoyed the service, which I did because Peter was amazing). There was a language barrier and she showed me a document noting $20 is required as a tip for the service I chose. I simply responded that I found it odd that as a customer I was told what I needed to tip, and she repeated herself that it would be a $20 tip. If that’s the case, I feel it’s more appropriate to increase the price of the massage. I always tip appropriately for services but felt very uncomfortable by how I was treated based on what I tipped, again, before my appointment. I did enjoy the massage but based on other reviews who also complained about the tipping expectation thought that I would chime in since I had a...

Everything was good until the receptionist called us back in to ask for more tips. I was gonna book a couples massage online, got a better deal of $145 and called them to confirm if that was legit, and they said that we can walk in and they will prize match, but they asked for $150. I was gonna leave a $15 tip anyway but I didn't mind paying the extra$5. The massage was good, but the space where you put your face while they massage your back was so small, I couldn't breathe half the time and I kept adjusting to keep my head properly. I even asked the employee if that can be adjusted because I couldn't breathe, but they didn't do anything. I understand there might be a slight language barrier, so I just let it go. When we tipped and left, the receptionist called us back into the salon to ask for more tips. I asked them if it was automatic gratuity (if yes, they should have disclosed it) or if it was compulsory. She said no, but its appreciated, and they kept asking us. We left an additional $10 and left the place and we are not coming back, and letting others know about this experience too. Very shameful and...

We came in to use a coupon. I was wary of the staff repeating the instances detailed in the past reviews but decided to give them a chance under the “new ownership”. Sadly, I will not be returning. The experience was very disappointing.I got a full body massage and my friend a combo massage in a shared room. The calm music stopped half way and the massage therapist left the room twice to fix it, leaving me unattended briefly. The AC was on full blast, made us shiver! She did ask for my preference in pressure but Most of my massage was just rubbing oil on my body. She even took her calls in the room while massaging me and also disturbing my friend. The whole experience felt so unprofessional. She overdid my right hand while on the phone and it has been hurting since. She did give me couple minutes extra of foot massage to make up for it but sadly, it was all just strokes...