Chase Bank — Local services in San Francisco

Update: the last few months our service here was sketch and my husband walked some money over to Patelco. I was ready to do the same when Acct Mgr Steven helped me with a safety deposit box issue AND a high school checking acct with such a positive attitude and wonderful service- he kept a CD in house. He's wonderful!

I come into this branch monthly and the service is always first rate. The staff even tell me not to worry about bringing my small dog in when I try to tie her up outside (she is NOT a service dog!) They are knowledgeable and friendly and we are not a huge account. Thanks...

1 Smart ATM? Come on Chase. I’ve always considered San Francisco some technology giant where flying cars and robots would originate. I know Chase is rolling out the Smart ATM, but I’m disappointed to only see 1 ATM downstairs by the parking lot and 1 Smart ATM up stairs along with like 9 customers who probably should have been using it as the # of transactions that must be done by a teller are pretty limited.

A lot of unused cubicles. Great lighting, but still that old school fake wood laminate feel.

Parking spaces are pretty big, but definitely used by non Chase patrons...

It isn't often we need to enter a bank these days, but when we do, this is the branch we think of first. This branch is always busy but we have always had a positive experience with minimal wait time here. The group is knowledgeable and helpful. It's hard to find a relationship bank these days and this group does a great job with...