Disregard my compliment about the change machines. The owner, Adam, has stopped providing change and has gone to tokens for dollars because he's too cheap to buy quarters or coin dollars at his bank.
If one uses a debit or credit card, s/he better know Spanish because the attendants are monolingual Spanish speaking only sometimes. Some don't know how to trouble shoot the machines anyway. These machines add a surcharge to use them because, once again, Adam is too cheap to incur the customers' cost for their convenience to use plastic in the washers and dryers.
Btw, Adam gets immediate credit for customers using a card, whereas before he had to empty the coins and make a physical deposit at the bank. Seemingly every month the price increases for using both the washers and dryers. 25 cents for four minutes is exorbitantly expensive to dry. $7 for a washer is even more prohibitively expensive.
People still aren't physically distancing or wearing masks, even though there's a notice in the front window to do so.
PEOPLE, THE PANDEMIC ISN'T OVER AND THE VACCINES AND BOOSTERS AREN'T PROTECTING OR EFFECTIVE AGAINST THESE NEW B1-4 VARIANTS. The uptick in new cases are ravaging the SF bay area, especially Oakland, and soon in San Francisco the variant will ravage the city.
Although there's a public restroom, the notice that states it's out of service is misleading because it's operational, only one must hunt down the elusive attendant.
In the early afternoon the place is like a ghost town. Usually it takes me 3 hours to do and dry four loads of wash when the place is busy. In the afternoon I can get in and out in two hrs.
I recommend this place begrudgingly because it seems to increase its prices every other month. I realize there's a continuing drought in California, and the price of water has gone up again this month; however, how does that effect the price of...
Ā Ā Ā Read moreThis laundromat is a close distance to my house. I've gone here for a while now but the service today was outrageous. For starters, the eployee working today was extremely violent today with my mother, sister and me. I have service animals which by law is legal to enter into any building without any circumstances that prohibit them to come in. A littlw boy about 3 or 4 years old was walking around the laundromat ALONE. The parents weren't anywhere near the little boy. He was approching my dogs who were in their doggy storller, and began barking at him. I dont know if the little boy tried to pet my service dogs or what the case was but once the enployee came out she began yelling and saying "get those dogs out now. Ive said this before and you people dont listen." She also said to leave them in my car where they could die from the heat. Why would anyone reccomend that option on a hot day? After we showed her proof that the dogs were service animals she began screaming and arguing with my mother saying "I don't want those dogs in here!!" We kept saying they are service animals and we couldn't be kicked out because of them. The little boy was not injured in anyway nor did he begin crying from the dogs barking at him. The employee then began VIOLENTLY ASSULTING my mother just because she said she wasn't leaving. After voilently assulting my mother she called the autborities and accuse MY MOTHER of hitting her which never happened. There has also been times before this incident where she has sat down to play "games" on her tablet or cell phone. Is this really the service that people are supposed to be offered?? This lady does everything but her job and if she doesn't get some sort of consiquence for her violent actions it will be very upsetting to know she is still able to work there after what she has done. This kind of behavior is unacceptable and...
Ā Ā Ā Read morePROS: 24/7 hours, various size washers with magnum size $12. Dryers $1 for 12 minutes. Restroom available for customers. Vending machines for snacks and laundry supplies. ATM and quarter machine to change bills. Machines accept debit and credit cards as well as quarters. Machines and dryers that I used cleaned and dried well.
CONS: Mask usage not enforced despite signage. Homeless people loiter and panhandle outside the entrance. Parking is available for free but lot is small and always filled. Some people wash all types of things inside the machines so pet hair may end up on clothes. Dryers will overcharge on debit or credit card. You will not know what charges are until after you leave and there is no receipt given.
Overall not bad for options but the overcharge, panhandling, and rule enforcement made the rating drop to three stars. Will use facilities again but definitely will be prepared for the next visit. Also take and use disinfectant wipes because despite attendant wiping off some surfaces, customers placed all types of things on the counter areas used to fold clothes.
Update: Magnum dryers are $13.
The laundromat credit card system does a hold on cc/debit card charges until everything is tallied. I recommend keeping track of which machines are used in order to ensure accuracy.
Overall decent facility with staff onsite each time I utilize service.
Changed rating from 3 stars to 5 because proprietor explained the charge system and my charge...
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