I tried writing a negative review on their website due to a negative experience and it automatically added an additional star to my review. I didn’t receive any updates about my order as to the time of arrival or anything until the person dropped it off at my door and left; they couldn’t even wait 30 seconds to hand it to me and just left it outside my apartment complex. What if I wasn’t home at that time? I would have at least appreciated some sort of time-window for the delivery or some estimate but received nothing. The only confirmation I received was 5 DAYS LATER. Pretty disappointed considering how much I spent on the arrangement. Also disappointed that they altered my review. Makes it hard to trust them...
Read moreI ordered from Marina Floral through DoorDash on Sept 25, 2024 for a surprise gift. The actual photos looked very different from the marketing photo - wilted flows, fewer flowers, more cheap filler, less nice vase. See photo.
EXPECTATION: Description: "Blushing shades of pink blooms are nestled in lush greens to charm anyone's day. This bouquet is abundant with a classic assortment of pretty florals – roses, alstroemeria and carnations to name a few. " Photo included lots of roses and lilies, with limited filler, with a modern cylindrical vase.
REALITY: Ugly garden/bouquet vase with mostly carnations, two roses, and some dying flowers (lilies?), lots of...
Read moreGreat service, delivering flowers to my wife on Valentines day. I was a little worried as i ordered online from the UK and so there would be no local contact should there be issues with delivery to my wife's work building or buzzing them in. No need to worry though as the flowers arrived with no problems, they were beautiful and they were a complete surprise. Would...
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