Kamel International Bazaar — Local services in San Juan

I had a terrible experience at this boutique. I purchased a pair of shoes only to discover later that they were two different sizes. When I called to address the issue, the seller was extremely rude and unprofessional. Instead of apologizing or offering to fix the mistake, they blamed me for not double-checking the shoes before leaving the store, even though they were the only ones handling them the entire time. This level of customer service is unacceptable, and I’m very disappointed. I would not recommend shopping here, especially if you expect basic courtesy and accountability.

I wanted to specify the gentleman who was not kind at all on the phone was NOT the gentleman who sold...

I only gave a one star because they don’t have zero! The owner gave us a dress that had a huge brown stain we bought it without knowing about the stain, then charged us 18$, while the ugly stain was on that dress, once we got home we saw the stain, we after went to return the dress but she said no refunds and we had to buy a different dress, she followed us in the store and pressured us to buy things, she made us feel like we were going to steal something, and the dress we bought after was an extra 4$, that I could have kept to buy other better things, she is a scam artists,...

Walked in the store, a lady greeted me..seconds later I felt eyes piercing in the back of my head at all times...to surprised the same lady was literally breathing on my neck. I almost asked her if she needed cpr...I quickly realized she wanted to make sure I wasn’t going to steal anything, little did she know I had plenty of cash on hand but with her rude and cop-like tendencies I quickly walked out and walked next door to Coach where they had a fantastic...