5 Star Medical Spa - SLO — Local services in San Luis Obispo

I would caution people against going to this business. First of all, I had great success with injections with my provider in Washington state. When I moved here and started working with Dr. Donah, The results were not as good. However, she seemed confident that we could get back to where I was and so I came back to next time, and she tried injecting in different places and said that she used more and yet the results were the same and nothing like what I was getting in Washington. I went back a third time shortly after the second time because she said we should do more, and according to her, this would take care of the problem. Again, almost no difference. At this point, I was paying well over what I was paying at my previous provider and also she was injecting well over the amount of Botox that I have ever received in my life. So I don’t know what that was all about… Or if she’s using product that’s not as effective… I am really not sure. But the last straw for me was, I didn’t make a fourth appointment to try and work this out and figure out what’s going on And she didn’t have availability in my usual place so they scheduled me at a different location. On the day that it was time for my appointment I accidentally forgot that I was going to a new location and showed up on time at my usual location. I realized my mistake when they said they didn’t have an appointment for me and then they told me to call back and reschedule. When I tried to do that, they told me that I had to pay a no show fee. I explained again that I wasn’t a no-show. I was just a person that made an honest mistake and went to the wrong location and I think that’s really harsh to do that to an existing customer. Then they write a rebuttal and say that they didn’t charge me the fee and we’re just reminding me of a policy, but that is a lie, they did actually ask me to submit a self payment for the fee and then the manager wrote me and said that, despite the fact that he was informed, I was unhappy that he wishes the best and that I should move on. So that rebuttal below is a...

I was super nervous to try Botox the first time. When I called 5 star I spoke with Nurse Rebecca and she was so sweet and put me at ease. When I went in she had me look in the mirror and we spoke about options and the results I was looking for. She was totally ok with going lighter and not pushy in any way which I really appreciated. She was upfront about the cost as well. I just saw her for the second time at the new Orcutt location inside InSparations and it was another...

Extremely reasonable and beautiful results!! The kybella procedure is hands down the best deal around. Dr Donah is seriously the sweetest person. She is also very hilarious! So she made me feel at ease going through the procedure. Mollie is my go to for my hair lasering. She is also so sweet and so wonderful. And it absolutely works!! I have changing hormones because of my endometriosis , so I was having hair issues. After just three treatments it went...