Placed my order with an employee by the name Esmeralda. She took my order over the phone at 4 pm, and she said it would take 20 minutes for my food to be ready for pick up since delivery would take an hour to an hour and a half. So I choose to do a pick up instead. I arrived at 445 pm expecting my food to be ready since I delayed myself in order for my order to be ready and avoid anymore exposure than needed. I arrived and she said it would take ten more minutes for the wings to be done. I waited. More than the ten minutes. When I asked after the ten minutes she said 5 more minutes unless you want the wings like that. Like that meaning soggy CHICKEN WINGS that can cause food poisoning if they are not properly cooked throughly. So I decided to wait. Witching a minute or so. She said my order was complete. I checked the wings and they were not fully cooked. They need to pay attention to the way they cook their foods because for a pregnant women or any person at that to eat a mea that is raw and is intended to be eaten fully cooked, someone can get severely ill. She needs to be written up and even...
Read moreIf I could give ZERO stars I will. I ALWAYS order from Round Table! I ordered a small half King Arthur and half Pepperoni pizza and 6 mild wings. I picked my order up around 9:45pm. While, I have NEVER had a problem with Round Table before, I get home and my husband opens the box and said, "What is this?" Before I looked, I said I got half pepperoni, he said there's no pepperoni on this pizza. I looked, and a totally different pizza with white sauce and jalepenos!! I have severe allergies to tomatos, and could not eat that sauce for I didn't even know what it was! I tried to call the store, but they were closed. I called just a few minutes ago, and the manager today asks could I bring the pizza back, ummmmm...I'm at work! Then offered me a discount of 25% off of a pizza! We didn't eat the other one! My husband was so disgusted, he threw it out and went and got us some In & Out Burger. Welp, that ends our Round Table Pizza Days! Mountain Mikes, here we come! 25%, that's a slap...
Read moreOrdered a pizza over the phone (half specialty and half meat) from the San Pablo Ave Richmond location. Came to $45 for the large pizza and asked for cheese and peppers. They are short staffed so the wait is longer. No problem. The delivery guy arrives, I tipped him $5 but no cheese and peppers. He drives off so I call the store and ask for the manager and she is so rude. She says it'll be another hour. I'm like the guy just left, can u tell him to come back? She said they have customers to attend to with orders. What the hell am I? She was unprofessional and unnecessary mean. I'm good. The pizza was the worst ever too! No toppings, think I had 2 artichokes on half the pizza. Took a pic for proof but not worth fighting over. Just will never give them any business. What has Roubd Table come to? Used to be some good quality pizza with great customer service. Was always willing to pay more. Not anymore. It's so sad how they treat their regular...
Read more