Sustainable Exchange — Local services in San Rafael

Great refillery for refilling your soaps, shampoo, body wash, and cleaning supplies! A great way to reduce our trash/recycling products. I frequently get dish soap & shampoo refilled here -- the store has a great selection, all sustainably sourced and quality products. The business owner is incredibly friendly & helpful. Please check it out (and stop buying endless plastic bottles for soap) if you consider yourself an...

Just got an empty package with no face mask. Package cut open by USPS because they tried to ship it under media mail label - says I owe $5.60, and have no face mask. NOT COOL.

Dan contacted me and really did the right thing - he sent me a new mask, and refunded me my whole cost - not necessary, but very grateful. Mistakes happen, and Dan and Sustainable Exchange really handled it right. ...

I absolutely love this store! Beautiful home essentials that you won’t want to hide under the sink instead would want to display on the counter! I always find what I am looking for that other stores don’t carry. The owner has a big heart and always gives my 4 yr old daughter a free gift, he gives back to the community, and supports local artists. We will always support this store. A true...