The Baby Cubby — Local services in Sandy

I’m a first time mom and the last items to buy on my list was a car seat and a stroller. I was so overwhelmed with everything that I read online about every brand. I kept putting off buying the stroller and car seat because it just seemed so overwhelming and how do you even choose?? I found the baby cubby on Instagram and saw that they had a show room of the brands I was interested in. After seeing their Instagram page, I felt that a demonstration or being able to try the products out first would help solidify a decision.

My husband and I made the trek out to Sandy from Weber County to see what they had and I’m so glad we did. Courtney, at the Sandy location, was so knowledgeable and patient with us. We had a lot of questions and she demonstrated all of the perks of each item. She helped us weigh our options and was so extremely kind. She was so knowledgeable and you could just tell she knew everything about the products… backwards and forwards! I’m so glad we went in and I’m so glad we were able to talk to an expert about the products. After we left and purchased our travel system, I felt relieved and so confident in our purchase. Im starting to feel more ready and prepared for our first baby and I owe that to the Baby Cubby. I will definitely be coming back just from my first experience alone! I am a BIG fan of the...

Disappointing Experience – Misleading Rewards Program & Poor Customer Service

I was excited to shop at Baby Cubby after hearing great things about their rewards program. I made a big stroller and car seat purchase, earning a $75 coupon in the process. However, when I tried to use it, it wasn’t applying at checkout. I reached out to their customer service, and they completely ignored my email—unprofessional and rude.

After digging through their website, I discovered that reward points expire after six months, something they don’t disclose upfront when issuing the coupon. It feels like a strategic move to keep customers from actually using their rewards. I can only assume this has happened to many others.

If Baby Cubby truly values its customers, they should be transparent about expiration dates when sending out coupons. Instead, they set people up to lose out on their rewards. Very...

I LOVE THIS STORE! I am 7 months pregnant, first time mom, and I felt pretty lost when it came to car seats and strollers. A friend referred me here so I showed up to do some exploring!

One of the workers, Felicia, answered every question we had and even walked us through each car seat. She was so genuine too, and it felt like I was talking to my best friend. Like it wasn’t salesy at all and she put no pressure to buy anything.

First time moms, this is the place to come get a feel for which car seat and stroller is right for you. She even let us take the base to our car to see if it fit right. We ended up landing on a car seat we wanted, and feel so much more confident about our choice.

Thank you for being so kind, and the great customer service! We love...