Full Bloom Boutique — Local services in Santa Fe

This is the first time I have ever written a review, but I am motivated by warning others. I bought a garment with a matching belt and the belt was clearly either a completely different size than the item or defective When purchasing something else, I mentioned the problem and that I would be bringing it back because of the problem. The abrasive manager (not owner) was quick to say too bad for me. It had been more than 7 days since purchased and if I didn't notice the problem I was stuck with it. I was told that under no circumstances - including defects - would they take a return after 7 days - despite that they still had a stack of the same item still for sale and could have easily exchanged it and made it right. This was not a situation where I was returning an item because I changed my mind, but the manager said that if I bought it without carefully inspecting it, it was my fault. This "manager" (not owner) was rude and argumentative. She would not give me contact information for the owner - not even an email. When I asked when the owner would be in, I was told that it was hard to say. . She said under no circumstances - including defects - would they take back any items of clothing. She also said I could go to the manufacturer if I had a problem with what I bought - it was my problem, not theirs, despite that I bought it from their store.

I immediately returned the other garments I had just purchased and demanded a refund. They are very helpful when it comes to finding things for you to buy. They are atrocious when it comes to standing behind what they sell.

By the way, since they wouldn't give me the owner's email or phone number or tell me when she would be there, I left my business card and asked them to have her contact me. ...

Gorgeous clothes, but wow, what an aggressively nasty manager. My husband and I walked into the shop to browse. I gathered some dresses to try on and when I asked the manager (not sure if she was the owner) if I could try them on, she said sure but then removed two of my three dresses I had picked out and said, “oh, these won’t fit you, so I’ll take them away.” I was pretty shocked and responded that I’d prefer to try them on myself and be the judge of whether I felt they fit well or not. She refused to allow me to try them on stating that she felt they wouldn’t fit me. I was so disappointed, hurt, and embarrassed (she said this out loud in front of other customers as well). I left, appalled, and said I wouldn’t buy anything from her. How rude and such...

The woman working here was so incredibly rude! I am an alternate model in town, and was looking for a cute boutique dress. The woman welcomed me, before seeing my appearance. After looking at the dresses, and not seeing anything my style, I said thank you, in which she turned her back to me. I then said have a good day, louder in case she didn’t hear me to which it was clear she was purposely ignoring me. Would not recommend this store, for the overpriced, aesthetically unappealing clothing, and wouldn’t have written this review at all if the experience was pleasant. There is enough ugly...