TriCounty Real Estate LLC — Local services in Savannah

Never do business with this company! This is my first experience renting in general and it’s been nothing but a pain dealing with them. They are unprofessional, rude and I see other comments also complaining they don’t care about their tenants. The original house we signed our lease for had huge safety and sanitary issues. Especially the bathroom. The floor was caving in so badly that if someone put any weight down on the tiles near the toilet you would fall through the floor. There was black mold all throughout the tub so bad to where I had to drive45 min out to my mothers house to bath my son and I. Mentioned all these issues 2 weeks before move in date: the realtors Dawn and Emily told us it would be taken care of since I have a young child and it was a safety concern. Also not too mention the horrible leak from the kitchen leaking into the bathroom as well. This place SHOULD NOT HAVE BEEN RENTED OUT. Had to write many emails and texts over 3 - 4 weeks before physically going up to the office and asking for the Maintence guy to come look at everything wrong. Long story short the foundation under the toilet collasped and the whole bathroom with the mold and rusted pipes needed to be completely replaced; walls and all. WITHIN 24 HOURS. I had to pack everything all back up and move into another rental of theirs. Then here’s the kicker; they decided to not inform us what so ever when signing a lease that they were possibly going to be bought out. So they are selling the house we’re currently living in, and having realtors show people our home; like several people we don’t know coming into the house looking through every room, etc; whether or not we approve. (I understand this may be legal on their part but it’s not how business should be done) especially tenants as ourselves who always pay rent early and have never caused any problems; keep to ourselves. Even when there is something that needs to be fixed I don’t even bother saying anything anymore cause the headache isn’t worth it. Our lease is up in December. But seems pretty evident they’re trying to force us out of our contract so they can sell. Don’t do business with these...

This place is very bad. They don't care about their customers at all. I rented with them while I was at school in Savannah and their service was beyond bad- fixing things in the house always took them long time-especially one time, there was a leak on the roof that caused mold on the ceiling in my room- it took them weeks to "fix it"- and by fixing it, I mean they just repainted the mold spot with paint and didn't do anything else- my health became so bad because of it. Other time, our main door was broken and you also could only lock it with a key from the inside. They always gave us an attitude when we asked them to fix something as well- please, save yourselves some nerves and rather find another company, because this one sucks!

Reply to the comment below: Nice try replying to something that has been posted over two years ago. I am pretty sure you still remember what had happened at that time and pointing out we were all students definitely gave your comment "credibility". None of us who lived there were informed anyone was coming so trying to put everything on us when we actually had health problems because of the mold is just shady. Anyone who reads this comment- please find yourself another renting company, this one is just not worth your...

We have had the pleasure of doing business with Dianne and her team 3 times now and is looking into a 4th. We liked Dianne from the very first time we met. Her knowledge, transparency, honesty and friendly demeanor, made us go back to her time and again. She took the stress and burden associated with selling and buying property off of our shoulders. All we needed to do was sign. She is always there to answer questions even long after a transaction. When she does not hear from us, she will check up on us from time to time. Not because we are possible future clients, but because after sales service is a priority for her and her team. We recommend TriCounty to all our friends, aquintances and people we...