Duly Health and Care - Schaumburg Immediate Care Center — Local services in Schaumburg Township

Came in Monday morning after making an appt the previous night. I had this pain in my side that I needed checked out. From the moment we walked in, things could not have gone better. Check in took 2 min and then I was called in shortly after that. My vitals were taken, I was asked about my pain and then Dr. Gimble came in and was terrific. He ordered a CT scan which didn't take too long either. In the meantime, I was given pain relief and was able to relax. Having all these services in the building, which is brand spanking new, is so clutch. I've been feeling better since yesterday and alot of it is peace of mind. Thanks to the...

Took care of me with such professionalism and fluidity everyone one knew what they were doing such great customer/patient care thanks in addition my bill was not covered by my ins I did some research, they will not cover any of the bill due to the difference in wording emergency vs urgent care most ins will pay on a.emergency visit not a office visit so be be careful when going in no one tells you this, urgent care is a extension of a primary care visit, your visits are not considered emergencies no matter why you go in ,,, very...

I went to immediate care because of wrist pain that had lasted for a month. They did not perform a physical assessment. The doctor came in and informed me of the diagnosis, the labs I needed to do, and how I could manage the pain—that's it. They based their assessment solely on my verbal complaint. I returned the call about the lab results; someone answered my call, then connected me to radiology. Radiology then connected me to the nurses' station, but no one answered my call, and there was no prompt to...