Zellano Home Furniture Schaumburg — Local services in Schaumburg Township

Just like to start by saying I dont leave bad reviews but I want to help anyone who thinks doing business with this company might be a good idea. At the risk of being threatened by a law suit like anyone who leaves a negative review here is my experience summary. After being promised furniture 2 weeks after placing my order I waited 2 entire months for the furniture which eventually ended up not even coming. Which wouldn’t be so bad if I was told it wasn’t going to come but the rude owner continued to lead me on to believe it would “come tomorrow” or “come next week” and he kept up these lies for a whole month and a half. He didn’t answer my phone calls on regular business hours and insisted I was impatient (this is me calling for updates months after ordering) we confirmed he and his colleagues were ignoring me because we had someone else call and he answered right away. He made up countless lies to not deliver my order on time. And the icing on the cake he used very vulgar and insulting words at me and family members in my own native language. (Completely unprofessional to be insulting customers)

Also proceeded to not give me my refund for a week and a half after canceling the order

(I have the whole messages saved to confirm non of these encounters were made up)

In conclusion objectively speaking I see some good reviews and some bad ones so you can risk 50% chance at getting an amazing experience or getting completely screwed and...

Bought a sofa set 3 years ago Couldn’t even think of review until now cause of disappointment and frustration as the set was not same as in the picture presented . It was extremely huge and didn’t even fit in our front door It’s damages on sides but unfortunately there is no way for me to return it to Chicago from Texas So I had to use the set unwillingly the whole time The person I talked was not caring at all about my review or disappointment If you don’t see the furniture in person, I recommend don’t buy from here It will be a big mess and you cannot sell off these huge stuff easily Terrible experience with Zellano especially with Emrah the owner👎 minus ➖ point not even zero

Update: I didn’t contact to you because you didn’t respond and I gave up You won’t be able to find my name because it’s under my husband’s name. I assume the dimensions are more or less standard. If a sofa doesn’t fit an American house’s door, it’s not because our door is small or narrow but your product is way bigger and you should have mentioned it. The stripes were broken as well. I do not really want to contact you and go through the trauma again, I just wanted to let people know about...

I had a fantastic experience at Zellano Home schamburg! This store truly embodies luxury and modern European style. The showroom is stunning, with each piece meticulously displayed to highlight its unique elegance and contemporary design. From sleek sofas to sophisticated dining sets, everything feels high-end and made with top-quality materials.

The staff was professional and attentive, giving personalized recommendations that matched my style perfectly. They went above and beyond to make sure I found exactly what I was looking for, without ever making me feel pressured. The delivery was prompt and flawless, and the pieces look even more breathtaking in my home. If you’re looking to add a touch of luxury and modern flair to your space, I can’t recommend Zellano...