Chasing Clouds Vape and Smoke - Scottsbluff — Local services in Scottsbluff

The people who work here are cool, the business standards are scummy.

I bought a box mod, a tank, vape juice, and batteries. If you aren't familiar with these vapes, you have to let the tanks sit with juice in them for a while before you can hit it. The vape turned on, so I left.

Half way back to my home in cheyenne, I tried hitting it and the vape said "high temp" no matter what i tried i got "high temp". This was almost 100 dollars mind you.

I went back to try and get a refund or replacement. "All sales are final when you leave the store"

The FTC has issued a Notice that it has determined that certain acts or practices involving the sale of merchandise which is damaged or defective or different from that ordered are unfair or deceptive, and violate the FTC Act.

Simple enough, no refund, scammed out of $100 because of the owners rules. FTC complaint filed.

If you also get sold a defective device and are told "to bad" for something similar that cannot be tested in store, FILE A REPORT WITH THE FTC. This is exactly what constitutes bad business practice and 2 minutes of your time can help resolve...

Had an awesome and very informing experience! Tiffany the girl working at the time was great on explaining where everything was and her recommendations. I was very pleased with customer service. Also enjoyed the variety of products. Thank you for the...

Chasing Clouds, is by far, the best vape shop I've ever been in. They consistently have great customer service, and have so many different things, there is literally something for everyone! I will always go to Chasing Clouds, no...