I'm not big into writing reviews, but came here just to make sure everyone knows how awesome this place is, which is such a funny thing to say about a storage facility. The renting process was incredibly easy, and the follow-ups and contacts were concise, polite and exactly what you didn't know you needed. Actual move in was a breeze, including that they set up autopay on the spot for you. My previous storage places have nickel and dimed me to death, here, everything was incredibly strait forward and stress free. Then we had the mover move in all our belongings they (or movers) ended up very behind and we rushing to get everything in before closing, but the gentleman was so kind, saying no big deal and he didn't kind giving us a couple extra minutes to get everything in. So kind when you are trying to close on a holiday weekend! So, if you are looking for storage, this...
Read moreOn 9/23, my wife and I reserved a 26' Uhaul for an upcoming cross-country move on 9/28. We made arrangements with family to fly from the east coast to Seattle, and hired a moving company to load the truck. On 9/27 at 10:30pm EST, after I had already relocated for my job, I receive a phone call from Uhaul saying there is no 26' truck available in the area. This put my family in an unimaginable bind, forcing us to find a company willing to do the entire move as there were no trucks available with any company in the size we needed. This ended up costing us upwards of $10,000 more than we had arranged with the self-move. There was no apology, no compensation, nothing. Will be moving forward with...
Read moreAmazing customer service! They made my U-haul rental a breeze, the truck was clean and ready to go when i arrived and provided me with the perfect storage unit to fit my needs at very reasonable price. As a bonus they also have a retail space built inside. I was able to buy boxes and tape and packing materials which saved me so much time and energy (that alone is priceless after moving across the country and dealing with all the headaches involved with that process) I would HIGHLY recommend this place to anybody who needs a rental truck or storage space or shipping materials Especially if...
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