I walked into the store having done some research on Fotile and Pacific Range Hood models and with very basic idea of what I was looking for (high CFM, relatively quiet). Alex was very helpful in helping me settle on the right model, taking into account things like the positioning of my existing over-the-range microwave.
When it turned out that I had misremembered my OTR microwave venting type (it vents through the wall rather than through the roof), Ken (the suggested install technician) and Alex were incredibly gracious, letting me switch out the hood I'd just bought for another one that would work correctly in my space.
On the whole, the entire experience was overhelmingly positive, and I highly recommend the store, Alex, Ken, and the products themselves to anyone looking to purchase a range hood in the Seattle area. They also seem to be a great resource for any other kitchen needs (bowls, plates, chopsticks,...
Read moreThe Pacific Range Hood store on South Jackson St. In Seattle was by far my best experience shopping for an appliance in recent memory. Alex, the store owner was very honest and provided clear options for the kind of Range Hood that I was looking for. The pricing was transparent right from the start till I decided on the exact model I wanted which made the transaction super simple. He even helped me load the appliance in my car himself and arranged for the installation which again was prompt and neatly done by their referred technician. Shopping experience for big ticket items should be a breeze like this and it’s a pleasure to recommend Pacific Range Hood on South Jackson St. In the International District south of downtown Seattle. Bye bye cooking odors! I’ve attached pictures of before and after replacement of cooktop microwave with the Trusteam Range...
Read moreI recently purchased a Pacific range hood from this store to replace the old one in my house. The old one was not effective in removing smoke and greasy air while cooking, which triggered the smoke detector multiple times. However, I am extremely satisfied with the Pacific range hood as it has never triggered the smoke detector since its installation. Furthermore, I am very impressed with the excellent service provided by this store. Yesterday, I encountered an issue with the lights on the hood and reached out to Alex, the owner of the store. He checked the purchase record and found that the original installer had already gone on holiday. Despite this, he came to our house today and fixed the issue quickly without charging any fees. Overall, I am very happy with my experience with this store and would highly recommend it to anyone looking for a...
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