Douglas Diamond Jewelers — Local services in Shallotte

We have purchased pieces here in the past at their former location, no issues, very helpful. Went in today to have custom pieces sized..... the lady who took my rings said neither were able to be dealt with. More annoying and unprofessional than being of no help at all or suggesting alternatives she would not quit tapping her dirty acrylic nails on my stones! Rude, unprofessional, and of no help at all. We will deal with a more reputable jeweler in...

Well bought necklace for my wife it knotted up so they have me another in the wrong size plus it turned black I carriedbitbback and was told it wasnt their fault. The necklace and cross I bought from them well the bale on the the cross dr all off so i gave them another chance and carried it to them to get fixed they wanted to charge me $30 I just walked out I'll not be back trips jewelry fixed it for $16.01 plus they cleaned it BBC...

Had a ring resized and it has broken twice in the spot where they "fixed" it. The next jeweler I took it to said they used the wrong material to fix it with and I had to pay someone else to fix what they mucked up. Both of my rings had to be broken down again to be fixed with the right material. Very unhappy about that! I hate being without my wedding rings. Since it was fixed properly I've...