5 stars all day. Whoever did the hiring for this store is a rockstar, because every person I've spoken to here has been awesome. They don't act like corporate robots and they don't try to make me feel dumb when I have a question like some other stores that sell tools. I'm sure I've spoken to most of the staff at this point (I probably shop here way too much), and can say with confidence that this is a solid store. Tyler helped me load up some heavy larger items and didn't think twice about jumping in to make sure I got everything loaded up quickly. Great attitude too. I hope they get the recognition they deserve for keeping this store so neat and clean. I don't know how they keep up with HF constantly changing sales and product placements, but they must stay busy because everything is always in place. This store also typically has a good open box selection, which is a major benefit. The prices, the warranty, open box selection, and staff are the reasons I choose HF over Home Depot, which is right across the street. It doesn't have to be more convenient because it's...
Read moreYou’d think as a confessed woman struggling with her camper someone here might actually TRY to help me with as to how to hookup solar to my battery. Guess with all the DEI hires anymore people don’t have to actually have to know much about their line of work. But all I get from the Smart Alec manager was ‘that’s what RV stores are for’ To which I replied ‘well RV stores don’t sell solar panels’ and therefore you...
Read moreGlad we finally got one in Shallotte! It's nice when I need a new tool that I'll only use a handfu times in my lifetime and I don't have to spend top dollar for it. Everything I've bought has worked well for the price point. Also they have a warranty on most things if what you purchased doesn't work, though I haven't had to bring anything back yet. Staff has always been friendly...
Read more