Rally House Shelby — Local services in Shelby Charter Township

It’s just not a welcoming atmosphere. They don’t make you feel like they want your business. One young lady did speak when we came in. As we walked to the back there was a man and a woman. Neither of them spoke or asked if we needed help. My mother eventually kept saying “Excuse me Ms., Excuse me Ms., Excuse me Ms.”, but the woman completely ignored her. The man heard her, but he ignored her request for help as well. I finally walked up to the woman and asked her a question. She almost seemed bothered that we wanted help. If the game wasn’t the same day I would not have purchased anything. They aren’t outright rude just not friendly or helpful. The service here used to be exceptional, but after not going for about one year it has totally...

I went into Rally House looking for a new Lions shirt for myself and got a Salute to Service T Shirt. Kari had pointed out the hoodies to me and I knew my husband would love one. They didn’t have his size so she placed an order for me. As I was on my way home I noticed the street name was spelled with an extra letter and I called. She was more than helpful in trying to correct it and offered to refund and reorder mine if I didn’t get it. Even giving me a call and letting me know what was going on and telling me she would follow up! I receive the hoodie today and can’t thank her enough for going above and beyond! I will definitely I felt go back! Thank you Kari!!!...

Very friendly staff, I saw a review about the email and let me just comment on that briefly: yes they push for your email but it’s just for promotions and as some who works retail also, most places give a quota to each employee per hour. If you think they’re pushy about the email then you’d hate to go to Victoria’s Secret where they push for not only an email, but a credit card. Anyway, Rallyhouse is a good place to get your sports gear, take your time looking around though because you might miss something, this...