White Mountain Jewelers — Local services in Show Low

I am 100% satisfied with the service I received at White Mountain Jewelers and am very happy to leave this positive review! I went in to get an estimate on sizing down my wedding ring after losing weight. My ring is a wide filigree band, which makes it more complicated to resize than a solid band. Valerie greeted me right away and asked questions to narrow down what my needs were, then she patiently walked me through several options and gave clear pricing up front to help me decide. Because we live 2 hours from Show Low, she arranged to mail my ring to me upon completion and sent tracking info and kept me in the loop the whole time. The turn around time was faster than I expected and the price was extremely reasonable. Now, I didn't mention to Valerie that I had gone to another jeweler before going to WMJ and was told there that the only option for my sizing issue was to do an add-on to the ring for an amount way over our budget. While I'm sure that the other jeweler's plan was a good one, I was shocked at the price quoted and felt like my little resize job was being upsold into something way more than I needed. Then I remembered White Mountain Jewelers. There I was offered a much simpler spring option which works perfectly for me. I didn't feel pressured to choose anything I didn't want. My ring fits great without being too loose or tight, and it allows for future weight gain or loss. I wholeheartedly recommend Valerie and White Mountain Jewelers for the excellent customer service, timeliness and very...

We were at White Mountain Jewelers yesterday. My niece, Jade, wanted to get something pretty for Christmas and Valerie was more than accommodating. She helped Jade find the right pendant/chain that matched her skin tone, face, etc. My niece hasn't stopped talking about her new necklace....she is beyond happy!!! Valerie and Nathan also helped me with regard to a new gold chain necklace (Cuban link) I just purchased at another store. Basically, I wanted several links removed so that the length could be 20 inches. When we purchased the necklace yesterday, it was only available in 22 inches. Well lo and behold, Nathan was able to do the job within an hour. That really made my day! We would highly recommend White Mountain Jewelers and will definitely be back for more of their beautiful jewelry in the future. Thank you again, Val and Nathan for such a wonderful and pleasant experience. Oh, and thank you, too, Buddy, for being so friendly! I am sure that many people/customers look forward to seeing your cute face when they go there. Take care everyone and Merry...

I took several pieces of jewelry to White Mountain Jewelry for appraisal recently. Timing was fortuitous as they had a highly certified appraiser coming in the next weekend. They took my jewelry, providing a very detailed receipt of my pieces, assuring me they would have the appraiser look at them. I was very comfortable leaving the pieces with them. I picked up the pieces today and was very impressed with the high quality, detailed appraisal I received. It was not inexpensive to have the appraisal done, but it was well worth it given the end product. Everyone on staff was pleasant and easy to work with and seemed knowledgeable. I saw some very pretty pieces I would love to purchase, but I don’t have anywhere...