Mercy Pharmacy - Dierbergs Mackenzie Pointe — Local services in Shrewsbury

Mostly have had positive experiences but my Dr prescribed Ozempic right before the holidays. As always with new meds, I asked if there was anything I should know. I also decided to wait to take it until after the holidays or my mom's cooking/baking while on it likely would have caused lots of stomach issues. That I knew. What I did not know was that it needed to be refrigerated. Why did they not tell me that? While technically on a label, I didn't even take it out of the bag until now as I was ready to start it post-holiday goodies, and it definitely seems like something I should have been told when picking it up. A space heater ran near them so I hope the meds will still be...

Several years ago I was impressed: I happened to use the DIERBERGS pharmacy randomly (don't remember why) and the pharmacy manager actually took time to write me a card, asking for my business. Such small gestures mean a lot to me, so I stopped using Walgreens and had all my prescriptions filled through Dierbergs. Since Mercy took over, the service has been subpar. The other day I was treated rudely for the last time. I have switched all my prescriptions back to Walgreens. At least they never...

Caleb & pharmacy staff @Dierbergs MacKenzie Pointe have been exceptional. They are kind, helpful & very patient . My husband has Parkinson’s Disease & is frail. He needed to get his updated pneumonia vaccine & a D-Tap. They actually told him to stay seated & they would come to him. They expedited this service so he was not “inconvenienced “. My experience with this pharmacist & staff is the same. Very kind, very...