Samuelson's Diamonds & Estate Buyers - Chevy Chase — Local services in Somerset

I went into Samuelson's (Baltimore St location) thinking I would have a better experience than in a pawn shop, but it was not. I did end up selling my unwanted pieces to them, but, only after the first person "Paul" gave me a pretty low offer. Then I was emailed two times to come back in to have the owner Ron, see if he could "stretch the offer", whatever that means. Anyway, I was told my Sitara diamond (EGL Certified) was hard to sell/market, because it is from a chain store etc. ridiculous! I have had my fair share of "car salesmen" experiences to know one when I see/hear one. I was actually offered the second time only a few hundred more, but I had to include my platinum band and other gold pieces, I had not even included when Paul made the first offer. So, I don't think it was stretched too far in the end, at least to my benefit. Truth be told, a pawn shop in Dundalk had offered me about $80-$100 more than Samuelson's. If you are wondering, why I didn't leave and take it, well, I am asking myself that too. I suppose, I just didn't feel like fooling with all of it again. I had gone over selling my stuff for two weeks, it was bad memories, so I thought, so be it. The one big thing though, that should have made me run out the door, was, when Ron said; I couldn't wait, that he would not want to buy it, if I left to think about it! Also, while I was waiting, I asked, who I assume is Ron's father, the cost of a watch that was in the case, I was never given an answer, I guess I am not good enough to buy it...Ha! So, a lesson to all, don't judge a book by it's cover, a pawn shop will give you just as good, if not better offer for your unwanted jewelry and not be so condescending in the process! One last note, don't ask for copies of things they make you sign, you are "not allowed to have them" and if you don't have an account with M&T, you will be charged to cash a check from Samuelson's account, so...

I wish I could give 0 stars. To start off it’s taken me a while to even think about selling my grandmas ring but I did some research and found this place to put my mind at ease or so I thought. I drove an hour and a half away from my home to come here thinking that I would get something out of it even if it wasn’t monetary. I show up the front receptionist was so kind I sat for maybe 2 minutes before I was greeted. The interaction I had with this man wasn’t even 30 seconds. I sit down he goes on about how the diamond is less than a carat and he’s looking for a carat or more, which is fair I know different business do things differently, then before I knew it he said my diamond has a flaw and he’s not interested as he stood up and walked out I had to show myself out? I think the interaction I had was completely unprofessional he didn’t even tell me what the flaw was or even at least point me to a place where I could possibly sell it? I never have written a review in my life I usually move on but this interaction has stuck with me because I’ve never felt more...

The other day I called to set up an appointment to sell some of my estate jewelry, which consists of pieces dating back to the Victorian era. As I was describing the items I wanted to get rid off, the woman on the phone cut me off and then said that she would like me to send photos of the jewelry via email to see if what I had was consistent with what they bought. While I can appreciate that due to the fact that time is a valuable commodity, I definitely felt she could have gone about this procedure in a more professional manner. Also, she didn't end up sending me the email to send her photos like she said she would. This could have been a mistake but based on her demeanor, I doubt it. Ironically, she didn't allow me the chance to describe the art deco engagement ring with a fairly substantial diamond in it. I will be definitely be taking my...