Very Disappointed,Under The Impression That I Was Coming Into A Professional Salon With Black Excellence! I've Never Had A Bad Experience Anywhere With Anyone. A Day After My Service Two Of My Braids Slid Out I Already Acknowledged That I Would Pay The Price Differential. I Asked My Stylist Kyrstal To Do What You Can There Were No Complaints Except That She Charges Additionally. The Fact That, That Wasn't Established She Never Mentioned My Length Beforehand During Consultation. I'm A Buisness Woman Myself And Would Never Waist Anyone's Time Doing A Service That They Didn't Specialize In Or Feel Comfortable Doing. I Told Her I Was Willing To Pay Anything To Get The Right Size. Now Mind You, She Double Booked Two Women Which I Didn't Feel Was An Accident Just Poor Scheduling. Arrived At 11.am Before Kyrstal And The Other Patron. The Minute She Tells Me To Get An Item She Requires From The Hairstore. I Come Back Having To Wait For A Product She Never Even Used. So She Tried To Play Her Hand And Yet I Was Still Willing To Wait. She Never Came Professionally And Said Yes Because You Were Just Here Not A Problem I Can Fix It. Instead I Get A Very Unethical Attitude And Negative Energy Towards Me And My Husband Asking Another Stylist To Complete The Service Who Also Gave The Same Energy That's Bad For Buisness Complaining. Her Techniques Didn't Justify A Method To Help Cut The Time In Half She Was Lazy And Every Few Minutes A Smoke Break. Remained There From 11.am Until 8p.m!!! But Who Makes A Client Wait The Entire Day To Be Waisted On Top Of A Tip!. She Even Asked For Her Help To Finish Outside Trying To Start An Altercation Which Was Do Uncessary. Never Complained! At That Moment I Never Had Any Intent To Return. Its Unfortunate And Not A Good Look On Representing The Owner. They Tall About Clients In Front Of OFFICER Paying Patrons And Talk About Finessing Folks That's So Foul. My First And Last VisitPlease Hire Better, Professional Hair Stylist For Future Clientele. Update: My Hair Hasn't Been In A Week And All My Braids Are Sliding Out Bad Business If You Can't Do The Job The Right Way! Especially When The Stylist Goes Beyond This Incident To Talk About Her Clients Via Social Media . Is This What The...
Read moreI came to Trina multiple times. My first experience was exceptional, my hair was neat, it was done in a timely manner and I got exactly what I asked for. However my following experiences were not as amazing. The second time I went back I did not receive the style I asked for. The hair was ok but not what I wanted at all. I decided to give Trina another chance after this. The third time I went back to receive Senegalese twist. Too much product and wax was used. My hair was sticky when taking it down and I actually lost alot of hair on the sides due to this. I again tried to give Trina another chance a year later after my hair fully recovered from our last encounter. On August 4th, my appointment was canceled 3 hours before I was supposed to come in. Trina rescheduled the appointment for the next day after I specifically told her I had an important event to attend. She confirmed the new appointment time and didn't show up at all. She didn't answer any of my calls or texts nor did she ever reach out after the fact to apologize for wasting my time. I had to scramble and find someone else at the last minute to do my hair. Extremely unprofessional, very selfish and poor communication. Safe to say I will never give Trina any more of my time, not worth the money, such a terrible experience, very...
Read moreI had been looking all over and searching places to get my lashes done and stumbled upon I love braids & beauty and when I walked in to I love braids & beauty and being greeted by Krystal it definitely was a beauty because Krystal was professional and courteous unlike other establishments I’d encountered where they were rude but back to Krystal, she politely informed me of the service I was looking for and provided a time and upon arrival before Krystal started she asked me detailed questions regarding my service which I was happy with bc others don’t and as she got started she took off and knew what I wanted before I could say something and when I got ready to request something Krystal said I’m already doing it ( I love it) , and to my liking Krystal aced the test and understood the assignment …. What yall say clock that yea well I’m gone say she cooked it ate it and left no leftovers , Krystal got these eyebrows serving so if you want the same experience book the look...
Read more