Smart & Final Extra! — Local services in South Lake Tahoe

I showed up today and had to get out of my vehicle and move 6 carts from a parking spot so I could park. The whole lot was full and the snow removal they've done seems inefficient and is taking up lots of space. I then moved the carts away from other customers vehicles and the driving area. I only picked up 4 items, 2 off the clearance rack in the back, by the employee entrance. The clearance items where bulk candy canes and they were super cheap. My roommate got the same container a few weeks prior and said it was $3. So i had it in my mind to get some myself. To my surprise, they still had 3 containers on the shelf, so I grabbed two of them. When I went to pay, they first rang up full price, then the cashier changed it to 50% off, then I explained the clearance deal and showed him the sticker, $2.74. Then he called over a manager... she had an attitude immediately, no smile or saying hi, just said "No, those aren't on clearance anymore, they've been off for a month or so." Then I mentioned my roomie just buying some a few weeks ago and she said, "no, they were on clearance right after the holiday, then taken off." But they are on the clearance rack, one had the sticker on it still and why are they still on the clearance rack? And for real, they are at a super deal right after Christmas, but then 6 weeks after, they are more of a commodity, and are back up to only 50% off? LOL Every employee walks by that rack multiple times per day, yet she was making it sound like I was trying to pull something over on them. Why weren't these items ever moved then? Super bad experience and I've always had nothing but great customer service there.

Their prices aren't much cheaper than Raley's 2 blocks away, and Raley's is way cleaner, with a larger selection of goods, and helpful management when issues arise. If you need to save a dollar or two, then maybe stay shopping here, otherwise, this town has plenty of options for grocery shopping with good customer service and...

Hello- my boyfriend and I were at this location on the morning of Monday 6/10/24. We were searching for hollandaise sauce. Two employees were in the middle of discussion, when we approached and asked if they carry that item. The young lady quickly advised "no we don't carry that item" and continued their conversation in spanish (a man and a woman). Luckily a kind gentleman another employee by the name of Greg overhead and said "yes, I think I know what you are talking about, I'll go check". I want all the employees in that store including management to know that that Greg delivered excellent service to us. The other two employees didn't take the time to even look it up or check. I was very disappointed of that. We were visiting from Sacramento and really wanted to go back to our room to prepare our meal. Greg... you are the face of...

Had a full cart with over $300 in groceries to check out. Only register open was express lane. Clerk in standing in closed register saw me waiting in express lane did everything she could to avoid eye contact or opening her register. I let a guy go ahead of me because my full cart was going to take awhile. While I was waiting, a women with a half cart came up to the express lane behind me and the clerk who had been ignoring me immediately waved the other shopper to her register which she immediately opened for her even though I had been waiting quite awhile. It was a clear case of favortism by the female clerk. She let 3 guys wait in the express lane, but as soon as a female shopper showed up, she gave her preferential treatment. I will be looking for a new place to...