We rented from here about 3 years ago. Loved the home. We tried to rent again last year-put a deposit down, the very next day emailed Jan to let her know we had to cancel due to a family emergency. She refused to give us our deposit back. I filed a dispute with my bank after many emailing back and forth with Jan. Jan then proceeded to submit the rental contract from 2 years PRIOR as evidence. I finally had given up- Jan stated she would hold my deposit so my family and I could potentially rent this year. I have emailed and called Jan, but she will not respond to me- we are trying to rent something for this year with the deposit she kept. Pretty disappointed with this company....
Read moreGreat location, but we did have some issue during out stay. The staff was great and the check in process was easy. The place was an older house but OK, not what we expected. The roof top was really bad, that when you step on the roof it would in sink, so we never used the roof top like we had wanted to. We couldn't use the TV unless you had a code or if you had Netflix. Could not even watch the local channels. Then we tried to wash clothes but the dryer would have to take 3 spins before one load of clothes could dry. There are two rooms upstairs and room near the roof top, floors...
Read moreI am a home owner that allowed South Padre Island beach house rentals to manage my property. It was a nightmare, my calendar was alway empty therfore I had to do my own rentals. The billing was always wrong, I had maintance bills that never occured. My rental income check was always 2 months late or more. Things were always broken from guest that rented my property and were never replaced. I had to report this company to the better bussiness bureau, the Attorney general, and the Chamber of commerce. I dont wish this horrible experince I had to...
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