Carhartt — Local services in South Portland

This was the first time in this store. I was shopping for new work boots and have always been interested in trying Carhartt brand boots. The person that worked with me was Dan J. I have never met or worked with anyone more knowledgeable, inviting, helpful, intelligent and comforting than him! The rest of the staff on the floor that day were phenomenal, but Dan set the bar! He was incredible with his input and insight on boots, showing me a trick on how to lace up up boot hooks even. I must say I was also impressed with the rest of the staff. They had an inviting, and dedicated to customer satisfaction attitude especially where I came in so close to closing time. They never made anyone feel rushed or stressed. They were dedicated through the closing time. I will definitely be back based on not only the quality of carhartt, but the experience and quality of the crew working there! They set the bar in...

Always high-quality products and very helpful staff. That is worthy of 5 stars. The problem is availability of in store merchandise. Sure, I can get a jacket, hat, or gloves. Last October, I went to purchase a medium grade jacket. Good for fall and winter. My first issue was size. I'm a man and I wear a large. The jackets run large, so I went to medium. One medium jacket, and many small and XXXL sizes. If you order online, you may run the risk of buying too big or small. I bought a nice jacket but it wasn't the color I wanted. I returned after Christmas to get two dog jackets for my large Labrador Retrievers. They required XL sizes. None available. I found what I wanted in Cabelas. They were Carhart brand. But the Carhart store kind of sucks in the...

We use this store exclusively for our HVAC company uniforms. I can't say enough positive things about this store and it's team. We belong to the Carhartt at work program as well as their Groundbreakers Loyalty program. Order/returning is a breeze with this team. The leaders in the store know us by name and it feels like a friendship whenever we make purchases. They recently sent the company a swag box with all kinds of fun goodies for our team as thanks for being such loyal customers. I just feel like this kind of customer service is very rare this day and age and it should be celebrated. Thanks to some of our favorites: Mackenzie,...