Ulta Beauty — Local services in South Strabane Township

First off they literally hound you until you sign up for their card super annoying I literally said yes so they would let me leave the store. And then the cashier Wilma super nice however a bit pushy decides to take my cash and then my gift card very ignorant because now I have $3 and some odd cents on a gift card. When we got to the register they asked how everything was I said fine they asked if I was a member I said no they asked do you to sign up I said I'm not interested this is the first time I've been in here and definitely the last I said at the beginning then she does that and I don't realize it's till the end. Very ignorant of her to do. All the while I'm talking to her there's another cashier that just continued in to push and push and push for me to sign up for this card so two people harassing you before you can even get out the door the other reason I...

I had a 2pm appointment with Kim where I sat for 30 minutes waiting for someone to acknowledge that I was even there, before finally getting up to leave at 2:30. I took time out of my work day to come get my haircut and I am disappointed I wasted 30 minutes sitting there awkwardly 😔

update: I rescheduled for today with a different stylist, Jen… I’m horrified now that I am home. It is the most uneven haircut I have ever gotten. I called back and the store manager apologized and scheduled me for 2:30 today to come in and get my hair fixed. I once again waited 30 minutes passed my appointment time before I finally just requested a refund, at which time I was met with attitude from the manager. This store has the more atrocious customer service around and I will...

Absolutely disgusted with the service (or lack of) I received from each employee behind the counter on 6/10/24. I was in a crisis as I was on my way to my engagement photoshoot and needed help putting on false lashes (simple glue on but I had never done it before). I was told the “licensed” employees there didn’t have time for me even though one was standing behind the counter doing nothing during this whole interaction. They also had “absolutely no idea” of any other places I could go for help. Each employee was extremely rude and dismissive. I ended up calling Sephora and they HAPPILY helped me right away. I will be going to Sephora for all makeup needs...