Rooter-Man — Local services in Sparks

Had a leek under my house and called rooter man. Was given a time of two hours before they could get to me. Four hours later I had to call them back at which time I was told they were running late. When they arrived I told them I believed it was a PVC feeder line however with sever back issues along with age I was not being able to access the leek. After accessing the area through a large access door inside my house, tech was able to see leek without going any further. Confirmed that it was a leek in PVC line. Tech then left for Home Depot for a few fittings and a small piece of pipe and glue. He then returned went back under house to leek which was about seven feet away and took about 15 min. To make repair. Bill was 345.00 with no breakdown on bill. From past experience, I would have to guess that parts were around 20.00 to 25.00 dollars. Awful lot of money for maybe...

Our water heater made us restart it constantly. they came out, did not pull a permit to install it. I asked repeatedly for them to pull a permit, they put me off for 6 months. When I finally have the inspector out he stated that there was repairs needed. I called to tell them. The guy on the phone spoke condescending and then when he kept asking over and over again about some tag that the inspector supposedly put on the water heater I told him over and over there was none. He hung up on me. SCAM company. AVOID this please like the plague!!!!

On my way to the contractors board this afternoon. Let them explain it to them.

If I could give negative...

Paid nearly $1000 for guaranteed unclogging of our drain. They refused to go through toilet and went through a tiny drain in bathroom sink instead. They never finished the job, but kept the money anyway. We then paid another company half that and they unclogged by going through the toilet drain with no problems. Rooter man is a rip off. In addition to stealing from us, the manager/owner's son was the meanest and most unprofessional person we've ever done business with. I recorded our conversation on video and when I have time I will post for others to see the level of disrespect and immaturity this...