Sing Sing Sign — Local services in Spring Valley

HORRIBLE EXPERIENCE! Would NOT recommend. The only good thing i can say is ann was very kind and tried her best to solve the issues but i understood it became out of her hands. I'll start by saying i don't know much about prints which is why i initially went here..to hire the "professionals" to help i thought. Instead my first print job was cut off on the bottom and i asked them to fix it (they first made an excuse saying oh because it was outside of the "clear area" when it was drafted (mind you i don't even know what this means) but they clearly saw that and printed it anyways? They then realized it was a issue then offered to remake them, I said actually it's a bit blurry as well, so i offered to send them a different design that would appear clearer i was then charged again for a "new design" which was fine i paid it. I had a deadline and made this EXTREMELY clear to them! They not only didn't have it in time for the event i needed them for they also offered to drop them off and never did and gave me an excuse that the machine factory was down when i asked for a refund, I was then told i would have to pay AGAIN if i wanted them shipped to my home,So i was asked to pay 3 times.the first print job which they agreed wasn't cut correctly and was a bit blurry. I had to show up to the events empty handed and the manager had the audacity to tell me "I did you a courtesy favor by offering to drop them off to you and i stayed late to make sure i could, but the machine went out." Completely unprofessional i ended up paying twice for prints not done correctly and also not delivered on time. Waste of time...

Do not go to this company. Both the salespeople and the owner behave like thugs. Their unprofessional attitude and failure to resolve customer issues promptly are extremely disappointing.

I ordered a yard sale sign, and the salesperson knew I needed it to be mounted on a post. However, when I went to pick it up, I found that there were no holes in the board — absolutely ridiculous. I suggested a solution and asked for two holes to be made, but the salesperson refused and said, “That’s just how the board comes.” Their attitude was all about pushing responsibility away and not solving the problem.

I had no choice but to go to Home Depot, spend my own money on tools and materials, and hire a worker to drill the holes because I had promised my client the sign would be up in front of the house the next day.

The way their company handled the issue the next day was shocking. The manager didn’t propose any reasonable solution — instead, they tried to “resolve” the issue with a bullying and threatening attitude. It made me feel extremely uncomfortable.

If I don't speak up, I truly feel like I 'm being bullied.

This is how their company deals with problems — you should...

I really hate to do this but I was pushed to do it , extremely rude service I went yesterday to make some signs the guy with the bear and glasses made me feel that he’s going to pay for it or giving them to me for free I askedIf I can have them done by Wednesday which is a two days job which is more than enough so the guy made me wait for 15 minutes just to ask his boss and then at the end he said yes we can do it but we have to charge you three times more than the cost he told me my total was $250 at the beginning and he said because it said 2 days job I will have to pay $750 for just some small signs extremely overpriced and definitely not professional you really lost a big customer and definitely I will not recommend this...