The Dancing Dandelion — Local services in Spring Valley

Terrible Experience I recently had an extremely disappointing experience in here and I feel compelled to share my negative encounter. The overall service, pricing, and policies left much to be desired, making it the worst flower shop experience I have ever had. To add to the frustration, the employee who assisted us, Nadia, did not provide satisfactory customer service. First and foremost, I was shocked by the exorbitant prices at here. The cost of their arrangements was significantly higher compared to other flower shops in the area. I expected to pay a premium for quality flowers and unique designs, but the prices were unjustifiably inflated. It was disheartening to realize that I had overpaid for the floral arrangements. Furthermore, the customer service at In this flower shop was abysmal. Nadia, the employee who attended to us, displayed a lack of professionalism and failed to meet even the most basic standards of service. She appeared disinterested and unwilling to answer questions or provide suggestions. I felt ignored and unimportant as a customer, which significantly impacted my overall experience. One particularly concerning aspect of my visit was the shop's policy of requiring payment upfront, even before seeing the actual flowers. This practice left me feeling uneasy, as it seemed like a tactic to take advantage of customers. Unfortunately, my concerns were validated when I received the arrangements. The flowers were not up to par with what I had expected based on the shop's reputation. They lacked freshness, and the overall quality was subpar. To make matters worse, when I expressed my dissatisfaction with the flowers, the shop refused to issue a refund. They insisted that once payment was made, there were no grounds for a refund, regardless of the quality of the product. This policy is unjust and unacceptable, as it essentially forces customers to settle for whatever they are given without any recourse. It shows a complete disregard for customer satisfaction and raises serious doubts about the shop's commitment to quality. In conclusion, my experience at here was incredibly disappointing. The combination of exorbitant prices, poor customer service from Nadia, the requirement to pay upfront without seeing the flowers, and the absence of a refund policy made it the worst flower shop I have ever encountered. I strongly advise potential customers to consider other options before patronizing this establishment. I would give less than one...

This is the worst shop I've ever been to, I walked into this shop to get an arrangement for a patient that I work for, I seen an arrangement that I liked I asked the attendant their if I could have one delivered she asked what address ,she said it would be 19.99 to deliver to that address.I paid 39.99 + 14.99 for a box of candy plus delivery of 19.99 making it a total of 81.25. The arraignment was not made the way I asked with less roses than the one I ordered. I called to speak with the manager she wasn't available, I Ieft a messeage to call me after 2:00 she called the next day at 10:40 I'm working, so I called again left word, never called, so I called again and the attendant,said she had just left out of town,and wouldn't be back for a week, finally when I got upset and hung up on her cause she was so rude I get a call from owner.Yes she apologized,but didn't do a thing about it except to say she would speak to her employee. And hopefully they can make it better when I come back. I would never even tell anyone to visit that flower shop, very...

😩😩 I called Greg at the very last minute in desperate need for flowers for my love. He told me he was done for today. So I asked him about the process for possible future deliveries, he asked a few questions and come to find out he lived in the same community where my boyfriend lives and said he would then personally deliver the flowers himself!!!! Two hours later my flowers were delivered! I was so happy and excited. I’ve worked in customer service for 10 years but his service was beyond amazing. I am forever grateful and won’t think twice about calling the shop again (at a decent time) lol. THANK YOU!!!!!!!!! 🙏🏾...