Stacks and Yolks — Restaurant in Nevada

Go at a time when they are not busy. The food quality and service suffers during regular breakfast times, 7AM - 10 AM. The restaurant is normally dirty too, no matter what time I have been there for breakfast (as early as 6 AM to as late as 11 AM. One time I actually met the owner at the counter and talked with him about the condition of the cleanliness of the place and the inconsistent service and quality and he became visibly annoyed and verbally defensive. He said he must be doing something right since he was in the process of opening his third location. Seemed pretty arrogant. I told him to wait until he gets a competitor nearby and watch how his business suffers if he doesn't do something to improve the things I mentioned. Right now his establishment is the only convenient breakfast restaurant in the area. A few times I went there it was fairly good, that is why I give it three stars instead of two. I am the type to give the benefit of the doubt. The owner can use an attitude adjustment though. He may want to listen to his customer's feedback before they are not his customers anymore. I haven't been back there since I talked with him and probably won't go back. I can get better quality for similar prices, without the attitude, I will just have to drive a little farther. To the owner: fix the mess and graffiti in the bathrooms, keep the restaurant ans bathrooms clean. I don't care if you are busy, don't be cheap, hire someone to keep it clean. If you can open more locations you can hire someone to keep then clean even when you are busy. If I am sitting at a table with filth around on the floor I am wondering what you "busy" kitchen looks like where you are preparing my food, and the attitude of those workers about cleanliness when you don't seem to care, so why shoud they. If quality and service are your focus then money will come. If your focus is money eventually you will fail. Train your staff to take the time to service each table and follow through on their orders. Last time I was there they forgot things I ordered, side and, condiments, and I had to wave them down to get it before I could start eating. No follow up to see if everything was good the whole time I was there. If I am going to pay the price for breakfast and sit down to eat I expect to get service. I can prepare a better breakfast at home. I am paying you for my convenience and your service. If I don't receive value I am paying for, quality and service, I won't be back for more. Thanks...

I am going to start with the food here is absolutely delicious. No denying that one bit. However, the menu pricing and seating arrangements are insane. We went on Saturday morning and it was hardcore slammed which is a great sign that you know you’re getting some amazing food.

We were shoved with a baby into a two top against the wall with no room to put a high chair that didn’t block in the tables on either side so we tried the booster seat which wasn’t stable on the bench seat and again blocked people in so we held our child on our lap. This made it incredibly hard to hold any plates on the table as we had to balance food for three people again on a two top. This left us with food stacked on top of the condiment caddies and us pouring food onto each others plates to try and make room for our breakfast. The people to the left of us had 5 shoved into a 4 top which left everyone basically forced to get to know each other because there was no personal space. I do want to point out that the host offered us a table that sat 4 people outside and when we said we didn’t want to deal with the wind we were then shoved into the two top. We had already waited 45 minutes for that table, it wouldn’t have hurt us to wait a bit longer for the space that was definitely needed.

Even with it being slammed the servers were trying their best and I have to give it to them, they did everything they could. We were missing a few times off our bill and had to ask about them but as soon as we said they were missing they brought it out. We even witnessed another table receiving the wrong food and the server with their check brought out the correct order for them to go at no cost to make up for it.

However, when we received our bill after we were given the wrong bill we noticed a price difference with what the menu said vs what we were charged. It was incredibly higher for the side foods and price of pancakes based on what we ordered. At first we were going to fight it but when we went to pay the bill, their register stated they only take Venmo or cash. Thankfully by the grace of us being our yard selling and being hungry did we have cash on us because no where did the doors or check in booth mention this stipulation. We paid for the bill and left our tip.

Unfortunately even with as amazing as the food was, we won’t be back. 70$ With tip for breakfast for two people and a baby is a little much considering it was supposed to cost around 50$ with tip based on our...

I wish i could put a 0. I came here to have breakfast and i understand they were low staffed due to covid and we were very patient as there were only 2 servers on a busy morning. It took 30 minutes to get a water and coffee and then another 20 to get our order taken. It took me three times to choose something from the menu that actually was in stock . Then our food arrives and there was a HAIR IN MY FOOD !!! i brought this up to the server right away and they brought me a new pancake that i did not ask for and i declined because i had lost my appetite at this point. When we were leaving i asked for my receipt as there was no manager currently in. The next day i called to speak with a manager regarding this and he was not there but the employee told me he would pass my information to him and have him reach out. 1 week later and i never received a call or email so i called to follow up and he was not there again so the employee once again said he would leave my information. 1 month later and i call because i wanted to place an order for food and also see if they would be doing anything regarding my last visit . This time the manager answered and i asked him if he ever received my information and he said no . i re-explained my last visit and he said he was sorry and he would ask the owner what they could do for today’s order, i got passed to the owner and explained again. he offered me 2 free plain pancakes included with my order and that was all . i was not expecting a completely free meal but to atleast comp the food that had hair in it … he then said it was my fault for not calling sooner ? i said i called the next day and a week later and was never reached out to and that should be up to management to reach out and not me . He proceeded to give me attitude and even told me “ there was a reason there was a hair in your food “ laughed and hung up . There are many people who are rude to employees and i can honestly say i was nothing but nice and polite to the staff and him but he decided to take this out of proportion. Worst customer service, i would not eat here if...