Polish — Local services in Springboro

Too bad there is not a rating to lower than 1 star. I asked for French Manicure acrylic overlay full set. They sat me down with a woman who kept asking if I had tips or wanted tips. She began breaking off the previously done acrylic with sharp curticle clippers. It was very painful on the first finger. The next finger she gouged our the center of my nail bed which was bleeding. I jerked and said it hurt. She began to gouge out another piece & injure me again. This was not a bleeding cuticle. It was the center of my nail bed. I told her to please stop. I said I have time to wait to soak in acetone or for the acrylic to be removed in another way. She covered my bleeding nail bed with a clear substance and then put my fingers in acetone. She passed me to a male nail tech. I asked him why she was breaking & gouging off the acrylic and injuring me. A blond lady who worked there rudely said to me that this way of removing acrylic was good. She was antagonistic & had no clue how gouged my nail bed was. I was very nervous at this point and asked the man who was working on my nails if maybe I should leave? He smiled & said yes I should leave. He the sanded my nails slightly. While he did this I said I don’t complain easily. My nail bed hurts. Please tell your associate to mind her own business. She started yelling oh please. He told me to go. I walked to the back of the store & washed the acetone off my hands. My nails were a mess with a disarray of acetone soaked & sanded and bleeding. The employees of the salon watched hatefully as I left the store. I was helped immediately at another more professional Springboro salon. No one there could believe the condition of my nails, the gouged bleeding nail bed, or the horrible way I was treated. Don’t set foot in polish. I am told the owner could care less about customer service & certainly this is evident in the staff. What a...

I'd rather go to Wal-Mart instead of Polish. The person's that did my nails was rude. I wanted to get my options and info on anything new. She rattled off a bunch of stuff and I still don't know what she said. I finally decided to get what I normally get acrylic. Well you'd think I poed in her Cheerios. I was told to pick out a polish. Well, the polish selection was so high on the wall I couldn't reach the top two shelves. I'm 69, 4' 10" and cannot stand up straight due to six back surgeries. But, she didn't offer to help me. I wanted my nails nice for Christmas. I asked her to put two thin white diagonal stripes with gold in between. Guess what, she did it vertical with a wide gold stripe. Regrettably, I didn't say your doing it wrong as I was already upset and didn't want to make a scene. I paid and left. Never going back again. Wal-Mart is a few dollars cheaper but are friendly, they will help you decide what type of nails you want, the color polish, etc, with a smile. Their polish was within reach. I'm never going back and if someone asks me about them I'm giving them a big...

Honestly I never write reviews and rarely even read them, but being new to the area I felt I would maybe help others not waste their time. I read a lot of bad reviews about this place but wanted to give it the benefit of doubt. (Plus it’s really close to me) I get my nails done every couple weeks and have for years! I have lived all over US and even overseas in England. So, I have came across many many salons. I have never been somewhere they are so unprofessional and rude EVER!! Not to mention their work is something I could have done better myself! I tried twice thinking maybe first day I went was bad day for them (we all have them) and tried one more time. No greeting when you come in, employees talking about taking “things” and partying not caring who hears and just all around rude. It was an awkward 30 mins I waited while they did my nails and only spoke to each other. I will gladly drive 30 mins to other place and pay more for a better job and...