Kid Clubhouse — Attraction in Springboro

Old review was from four months ago, was five stars, and said "Clean and fun place for kids". While this is still true, my updated review is below.

I am updating to two stars after a few visits that were definitely less than five star experiences.

Let me say that most of the time, staff has been five star. Only once out of the many times I've visited was I not happy with staff service- and I honestly chalked that up to 'everybody has bad days sometimes'. They were a bit grumpy and not very friendly in answering my question about getting credit for previous visits. However if I was working in a place full of running, yelling children for hours per day, there would probably be times I wasn't the best version of myself too. So this review is not based on interactions with staff or the quality of the business or equipment. It's clean and reasonably priced. If you're lucky enough to visit when other parents are being friendly and watching their children, it can easily be a five star experience.

However---- Over the last several months and visits, I've noticed the steady decline in overall visit experience. The last few times we have been have led to longer waits between visits and after today's occurrences we will not be coming back ever again.

The bad experiences are due to other parents and children that are not utilizing the space respectfully and creating a chaotic atmosphere.

Other parents often are not watching their children or allowing their children to physically hurt and intimidate others. Today I witnessed one parent laying down sleeping on a loveseat-- and several incidents where children were assaulting other children to the point of injuries and tears. During one such instance today a parent bystander stepped in to stop the assault and protect the child, only to be yelled at and a finger shoved in their face by the bullying child's parent. They were angry another adult would raise their voice at their child. To me, the issue was with the older male child kicking the smaller female child in the chest and stomach repeatedly to where even another child tried to stop the attack. I'm happy the bystanding parent stepped up because if the child being assaulted had been mine I would have been happy to know a parent would protect them in my absence. After witnessing a couple of similar incidents to this during our one visit today, I made my decision that we would not ever be returning. Perhaps limiting the number of people there or having constant attendants in the play equipment would help? I'm not sure. Whenever I have visited I have observed employees mostly stationed at the snack bar or front desk. I think they need a 'lifeguard' on constant watch to help mitigate these incidents.

But the experience has turned stressful and chaotic for me, and I don't want to keep visiting and wait for it to be my young child's turn to be the victim of one of these unruly, violent children whose parents are not...

We visited this past weekend for the first time. This place was awesome! Our kid had a blast, workers were always cleaning or keeping an eye on the kids. Our kid is 2 1/2 and really enjoyed the smaller kids area. It was nice to see the employees actually sticking to the 45” rule and politely asking bigger kids to play on the rest of the equipment. Everyone seemed friendly enough too. Something we didn’t consider but loved to see was the ample amount of seating for parents to chill while their kids ran rampant. A great atmosphere, safe and clean, we will definitely be spending cold/rainy days here in the future!

I came to review Kid Clubhouse and forgot I did it a while back ago. But I feel an update is still worth the edit. Since going to KC ~1 year ago, we have visited a number of times since then. My then 2 1/2 year is now almost 4 and still absolutely loves every aspect of Kid Clubhouse. Everything I said in my original post is still very valid. Kid Clubhouse has been unwavering in their commitment to provide a clean and safe place for kids to go. Out of several visits I haven’t had a single complaint about anything. We recently visited this past weekend, and after a couple of hours of playing it was time to go get dinner and head home for the night. During bath time our 4 year old was talking about “the nice man cleaning the steps but he said we could still climb!” That made us chuckle, a few minutes pass and he grabs the wash cloth and starts cleaning the tub walls. He proceeds to tell us “I’m pretending I’m the man at Kids Clubhouse and I’m cleaning!” (Don’t come at me, I say Kid Clubhouse he insists it’s Kids Clubhouse 😂) so if that doesn’t say anything about their values, I don’t know what does! Our kiddo absolutely loves the environment, he makes new friends every time we go, and evidently he appreciates the cleanliness too. Thanks KC for always being there for us...

I visited here last year with my 3 year old son, he loved it. There were lots of age appropriate toys and jungle jims for him to play on. They had a snack bar with drinks and things for the kids and parents & a seating area for them to eat and drink at. None of their equipment was dirty & my child didn't develop a runny nose or a cough afterwards like many other places we've visited, so I'm imagining they keep their equipment very clean. I'm reading a lot of negative reviews about the establishment & I'm here to debunk them. This is not a daycare, these workers do not get paid to watch your children for you. If your child cant stand up for nor defend themselves / go get a parent when another kid is acting unfavorably, then you should be with your child at all times to protect them. Don't think you can just sit on your phone in the corner and have someone else be a parent to your child. How other kids act and treat your child isn't the staffs responsibility. This is just like a regular playground, only they have rent to pay at the end of the month, therefore there's a fee for their service/equipment. The staff is very kind & reasonable when you treat them like the human beings they are, AKA, with respect and decency. So if you're reading any negative reviews, take it with a grain of salt & go give this Clubhouse a try. I'm not a relative of the owner, I'm not a sponsored or fake poster, I'm just a mom trying to let other moms & dads know that 9/10 if you have a good experience, you're not rushing to make a review after a long day of playing, mainly the negative reviews are posted because they're upset and all they can do now is bash the establishment online. (It won't let me post any photos on this review but I have plenty with lots of smiling faces...