Collectomaniacs — Local services in Springfield

Coming into Collectomaniacs for sanctioned Saturday Yu-Gi-Oh tournaments has become a steady part of our regular schedule. My 12 year old has learned so much about playing cards from more seasoned players. The staff are the kindest people around. While my son is playing cards, I am able to walk around and look at the collection of Funko Pops, Scary Toys, Plushies, Decorative, and cards. I also have the option of sitting in a corner and reading a book while my son has the best time. I love how inclusive and inviting thr environment is for everyone who walks through the doors. I did see a comment from someone about this place being stinky. I don't agree with that person. I don't know how someone's body odor is anyone else's business, especially if you are not the one personally paying for anyone's hygiene supplies. I will continue keeping Saturday mornings open for our card games at Collectomaniacs. I appreciate the people that work here. They actively treat others as they would like...

I would love to give these Collectomaniacs more stars, but I do not have the option to in 2022. I attended trading buying and selling sports cards, collectors cards, and vintage cards conventions and would stop2shop in the card shops along the way to these conventions let me tell you this I am nobody special by any means hands down the COLLECTOMANIACS has been the most humble and pleasant experience we have come across honest, respectful, professional, and attentive to each and every single customer I seen come in there including myself. They get my what I like to call (SICKEST STAMP OF APPROVAL). If you haven't been there, I strongly advise you to. Shout out to the owner and his staff, the Dream team. I call them that because they work amazing together. 👏 that you for the experience in your store you...

I usually try to give places the benefit of the doubt, but this experience was frustrating enough that I won’t be coming back.

I checked their inventory online before visiting, and it showed the exact cards I was looking for. When I asked about them in-store, I was told they don’t use TCG anymore and that the listings were “obviously offline.” That explanation doesn’t make sense — if the site is outdated, it should be removed or updated so customers don’t waste their time.

When I pushed back politely, the staff dismissed my concerns instead of acknowledging the problem. The attitude came across as unprofessional and honestly pretty rude.

If you’re advertising inventory online, it should be accurate. If it’s not, then don’t advertise it at all. Unfortunately, I left empty-handed and with no intention...