JBJewelry — Local services in Springfield

Worst experience I could have ever had at any jeweler place. I went into Emanuelles to get my engagement ring resized and the guy who helped didn't really try to see if I needed anything and when I went up to him he was very rude . He asked about my ring and looked at it to see what it was and then proceeded to tell me that my fiancé didn't love me enough to get me a better ring with more carats. He basically threw the ring sizer at me when I told him I wasn't sure of my ring size. And then proceeded to talk to my grandmother and try to prove to my grandma that he couldn't take my ring and resize it because it wasn't silver or gold. He even insulted her by trying to take her wedding ring and show her that mine wasnt silver and when looking at her basically told her that he thought her ring was fake. After all this trouble we ended up walking out. Please do not go to this place. Do not buy anything or try to resize anything from this place. I've never had an experience like this in my life and his behavior was uncalled for and...

Hi everyone I purchased 3 items for 2600 a Franco chain, a pendant, and a bracelet chain and bracelet was ok the pendant cost me $800 dollars it came in a week and half when I seen the pendant with my moms picture it was HORRIBLE for 800 dollars it looks like it’s worth 300 and not even I went back to speak with the owner he was real rude and did not do anything about it. He then threw the receipt to me unprofessional the lettering on the pendant looks like a 2 year old wrote it and they made a r into a v and still yet he did not want to fix it!!! I told him I am taking him to small claims court I am not satisfied at all specially for paying 800 dollars and his response is the price of gold went up!! So not right I’ll see you in court Emanuel jewelry Ohhh and you get...

I would give zero stars if possible.

I went in to go resize my engagement ring before my wedding and had a horrible experience! The jeweler was incredibly rude and insulted my ring asking if I paid $10 or $20 for, it, after ignoring his comment I asked what an estimate would be to resize it and he said "cien" ($100) said excuse me and he loudly repeated himself and said "what dont speak espanol?"

Probably cause I'm brown, I took my ring back and left, he insulted my ring my language and expects to pay him for the service. Hope no...