Maharani Jewelers — Local services in Springfield

I was over charged in the name of register charge. Then they told me they couldn't and wouldn't refund. Then they man running the store yelled at me and told me don't ever come. Then said I have to delete the receipt photo from my camera. Then I was told in a threatening way that I could not write a review. Then I was chased to the parking lot with apologies and the man tried to open my door. Then he made a woman employee call me with apology. The jewelry repair was also way more expensive than other places. I was ripped off. For alteration the lady did not remember my measurements and didn't do her job but kept calling me to come pick it up. I called before going and they assured me everything would be ready. Nothing fitted me and they did a quick horrible work. They ruined the fabric bin very expensive silk suit . Also the guy in the store is creepy and gives weird comments and looks at woman in a very creepy way. He yells at his female employees and thinks it is funny. They also display 18k gold that I sold them in...

I had the worst experience at this place.. my mom purchased a-ring from this place and the owner was so nice when she came for a purchase.. He was telling her what looked good and trying so hard so she could buy the ring. But she had some issue and she wanted to get a refund or exchange it (if not refund) and we went there on the 3rd day of buying the ring.. the owner had l a completely different attitude towards us . He was being very rude and straight up lied to our face about the rates and everything. I caught him in his lies and he was changing his statement every time.. he even made comments on my profession which was very rude.. I would definitely not recommend this place to anyone..please be careful if you are...

I went to get my wife’s ring resized, however, they damaged the correct ring and told me they could not fix the ring that needed to be resized. After going back to ask what happened, the short bald man explained there are over 1,000 customers that we are assisting therefore we cannot help you. I didn’t see 1,000 customers the bald man must be dreaming. He needs to wake up from his dream. Also, it was THEIR mistake and he refused to return my $25.00. It is not about the money as he was providing a service to the customer but he was absolutely disrespectful and very unhelpful. This shop should be shut down and I don’t recommend anyone to this foolish shop....