Nordstrom Rack — Local services in Springfield

I urge this location to speak with the loss prevention/security guard about following people and racially profiling in an obvious way. I saw a purse I wanted on Saturday, decided to go back to purchase it today. On both occasions I was starred at and followed by a young dark haired male. The first time I was creeped out to the point of leaving the store. Once seeing him again today and speaking with Springfield mall security, they informed me that he was probably their asset protection manager. I was planning to purchase a purse for my mother today but now I’m disgusted and offended that this person spent so much time focused on me and me only. I’m now aware of the importance of watching your surroundings, especially of you are a black woman of a certain age group. I’m very disappointed in this Nordstrom as I have only had this issue this week. I would prefer an employee to approach me and ask if I need assistance than to be followed around by someone who has no reason to be following me. You lost a dedicated neighbor customer today. I will...

I think more often then not when we have a bad experience as a consumer we rip into the business going to where would hurts most, Reviews!

In this case, I have been shopping with Nordstrom Rack for years and started ordering online with what’s been going on the past few years. Everything was going well until I hit a snag with a watch I ordered, wrong watch came the first time then delivery address was wrong the second time. Very frustrated with the situation I communicated through the survey my experience and within a day I was contacted by Ivy. She not only remedied the situation by getting my order sorted out but compensated me for my troubles. I think this is worth mentioning. We all make errors but they fixed it and I’m happy to keep shopping...

Nordstrom Rack is like that treasure hunt friend you have – you never quite know what amazing deal you're going to stumble upon! It's definitely more about the thrill of the find than a perfectly curated shopping experience. You can score some seriously stylish designer clothes and accessories for a fraction of the price, which is super exciting. However, you've got to be ready to dig through the racks a bit, and the inventory is constantly changing, so what you see today might be gone tomorrow. It's a fun, energetic atmosphere, though sometimes it can feel a little chaotic. If you're patient and love a good bargain, it's definitely worth popping into to see what gems you...