White House Black Market — Local services in Springfield

WHBM has some great items and is set apart by being one of the few places you can still try things on and receive assistance now a days. With that being said, their return policy/process cannot compete with more progressive return policies that focus more on customer satisfaction and less on small details such as having original receipt, tags, box, etc. Would I shop here again? Maybe. But, I will do so knowing that if I change my mind on an item after I get home, I am most likely stuck...

With some of the workers, I have felt welcome and as though I have received some great help. However, there is one in particular who is often very pushy and the most recent time I went I felt uncomfortable. She insisted on showing me a pair of pants after I had already declined, and lifted up a lot of her shirt to show what she was wearing. Then as I was changing, she entered the room and tried again to get me to buy the pants that I had already expressed I was not...

I had the best experience shopping here yesterday evening. I was looking for very specific business formal attire. Carla and the team were amazing in helping me put together a couple of outfits that looked professional but also comfortable. Spent less than an hour and am beyond impressed. Actually called back just now and Carla is getting me a couple extra...