Rich AV Design — Local services in Stamford

Best customer service experience I had in a long time.

At the start of our home renovation project Josh Rich personally advised us on our home lighting needs and provided various solutions to choose from. We decided to go with the Lutron whole home lighting solution.

The delivery of the hardware was fast and uncomplicated and arrived right on time for installation by our electrician.

During the entire process Josh kept in touch with us and our electrician to answer all questions and to give additional advice.

To finalize the installation process Josh personally programmed the wireless system and customized the settings in our house offering to repeat the process if we change our lighting preferences over the upcoming weeks.

I highly recommend Rich AV Design for all your smart home automation technology needs based on the very friendly service, customer support, and the great price. I have several other home automation ideas and will definitely reach out to Josh...

Have used Josh Rich and Rich AV for several years now in a relatively complex residential platform. Excellent technical knowledge and client service, and super responsive to questions or problems that arise. The entire team is uniformly skilled. Josh is a very fair businessperson, charges fees reasonably, and have yet to see him push "products" on us. Highly recommend the company for residential electronics work, and especially for more complicated...

Kudos to Josh Rich, who responded so quickly and helped diagnose and solve a technical glitch on a system he installed several years ago. He is very knowledgeable and always provides excellent customer service. I highly...