The Sir Shop (Men's Clothing) — Local services in Statesboro

The Sir Shop has horrible customer service. I would recommend using a different store to rent a tuxedo. We rented a tuxedo for my son for prom and then my son and his girlfriend split up a week before prom. I called the store immediately to cancel the rental only for the store associate to tell me there was nothing they could do. I asked to speak with the owner but to no avail. I called back the Monday after prom (4/23) spoke to the sales associate again and asked to speak to Keith Boyette and was told that he would just tell me the same thing. So apparently speaking to Keith is not going to happen because you cannot get past the sales associate to do so. Never expected full refund, but I feel that some portion should have been returned since the tuxedo was never picked up. The sales associate offered me another free t-shirt . LOL...Really??? I will NEVER use them again!!! They DO NOT care about their customer's. The only reason why I gave them a one star rating is because I had to in order to post...

They "do not do returns/refunds". I bought my boyfriend a present, and unfortuantely it was not what he wanted. I tried to return it and the sales associate basically told me they can do it, they just don't. Instead, I was offered store credit, which is of no interest or use to me. If I would have been aware of this prior to my purchase (they of course didn't mention that, nor did I see it displayed) I would've never made the purchase to begin with. To me, this simply states they don't care about their...

If there is a zero star, that would have been the best fit for them. They didn’t give my husband and grooms men a tie after charging us for everything. And also due to covid 4 grooms men could not attend, they refuse cancelling the order even after informing them few weeks to the wedding. They were bent on getting the full payment, but were not bent on providing tie that was paid for. They don’t have their...