I wasn't on site when my septic truck was picked up but I had a great experience with Charles who took my call and walked me through the process for my pickup. I used Road Runner a couple of months before and although it was not a bad experience by any means, I feel that certain information was not given and would have made a big difference to me. I'm extremely satisfied with the promptness given, the excellent care taken, the professionalism from Charles. Outstanding care from him. This was an excellent experience and highly recommend Road...
Read moreMatt, arrived at the time the dispatch said he would be there. Matt was friendly and courteous as he prepared to tow our motorhome. We had a blowout on the inside left rear tire. After he moved the motorhome to a safe location, he went above and beyond to help us out. We needed a roadside tire service to come and change the tire. It was a Sunday afternoon with no one available. Matt made some phone calls, found the tires and arranged for the repair at 10 AM the next morning. Thank you Matt and your entire team for all your...
Read moreMy first road assistance didn't come after 2 hours waiting so the customer representative canceled it and placed a second road asistance.
The second road assistant came faster and remove my car very quick and professional. Five starts is for the service I received from:
The second road assistance For the customer representative who placed a new road assistance.
Thanks to them, my waiting time of 4 hours had a happy...
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