FLYNNAGIN'S FOOTWEAR, APPAREL & ACCESSORIES — Local services in Stillwater

My husband and I went in there on a Saturday, and there were very few people in the store. Not one single person spoke to us when we walked in, but they spoke to a few others as they came in. We walked right past the check out counter and there was a lady standing behind it and she never spoke. Not one person asked if they could help us or if we needed anything. Maybe it was because we were wearing our Arkansas shirts, but we just moved here back in the summer from AR. That shouldn’t matter, you should still speak!! I’ve worked in Customer Service and I’ll assure you I would have been fired if I didn’t speak to one of my customers. They have some very cute clothes and shoes. That is my kind of store, but I’ll never shop there because of the Customer Service, or lack there of. I’m so disappointed in this store. They lost what would have been a great customer. Get some new, friendlier staff. The ones you have now just cost you a customer!! I only gave them a 1 star because I didn’t have the option of...

The older man behind the counter who I believe to be the owner was very rude when I tried on a shoe that I ended up not liking. He proceeded to rant about how it was the "best shoe in the US" and how it is good enough for most people. Prior to that exchange nobody paid my friend and I a lick of attention to see if we needed any help finding something. Maybe we weren't well-dressed enough to deserve the help? Just atrocious customer service. I guess one can afford to be so eaten up with arrogance when they are running a business out of a small town. I ended up buying my birkenstocks online same day instead because the thought of supporting this business made...

Single worst retail customer service experience I have ever had in my life. Went in looking for some sandals and just shopping around for a pair. After asking to try some on, I decided I wasn’t a huge fan of them and told the associate thank you but that I would hold off for now. He then proceeded to say “you’re seriously not going to guy them?!” In the rudest voice I’ve ever heard. He then proceeded to lecture condescendingly on how we “just need to be educated” on them and why they are good shoes. I can’t imagine what would possess someone to badger and belittle someone into purchasing an item they don’t want. I will never feel comfortable in this...