Tire Source - Streetsboro — Local services in Streetsboro

I ordered 4 Brand New Tires from this place on February 8, 2022. I spent close to $500 and I remember this older guy who was working on it seemed like he really didn’t like his job and “knew it all”.

I just had a bad feeling about him in my gut.

September 9, 2022- one of the BRAND new tires is leaking air and I take it back to complain. What did this company do to the tire to fix it ? Apparently nothing, maybe gave it some air and sent me on my way.

December 1, 2022 - I simply go to the Gas station for gas and guess what - my dashboard reads “low tire pressure “. I just couldn’t believe it.

This place did not place 4 BRAND NEW TIRES on my car. They mislead me into thinking that they did and placed USED tires on there. When a tire is Brand New, you can just feel it, smell it and tell by looking at it. The tires were definitely, definitely used.

I’m going to file a complaint with the Ohio Attorney General because this is completely rotten that I was scammed out of $500 for old tires that were laying around the shop.

I’m sure they do this to people all the time as it helps them make a side profit out of the scam. Just think about it.

You think your spending over $100 for a Brand New Tire- but your actually paying for a $10 tire they collected from the junk yard and then tell you it’s Brand New. That’s a lot of money over time with such an organized scam.

Stay away from this place if you can for your tires and go next door to Walmart where it’s cheaper and they actually place NEW TIRES on your car and you can walk away with confidence and not worry or anxiety.

Never in my life where I had to keep going to the same place every other month for the same issue for my...

I was driving from DC to the Oberlin area when I got a flat tire. Unfamiliar with the area, my GPS directed me to Defer. I walked in the lobby at 5:29, riding on my rim. When I asked if they could help someone with a flat, the sales man informed me he couldn't because they were closing. In tears, I informed him he would certainly be a victim of his own karma. He smiled, gave me a twinkle finger wave and sarcastically replied "have a nice day".

UPDATE: here is the response I received after lodging my complaint on their FB page: "the shop was locked and the compressor was drained. Most importantly the last trained person who could have replaced your tire had left at 5:00, a half hour earlier. My service manager and I are office personnel only. If when I said we were closed, you hadn't started on your rant, I would have been more than happy to direct you down the street to NTB as they are open for at least another hour. Mark Defer"

Seriously??? I was riding on my RIM and your big help is to direct me down the street???? You OWN a tire repair shop and do not know how to help a person put on a spare????? In addition to simple tire changing training, it seems to me that their "office personnel" could also use customer service training. Although, I better understand why the name "defer tire" is completely...

I can’t say enough good things about my experience at Tire Source! Despite coming in with a brand-new vehicle that was already having tire issues, the entire staff was incredibly kind, helpful, and professional. Unlike some places where you feel judged based on the car you drive, they treated me with absolute respect and made me feel like a valued customer from start to finish.

Not only did they take the time to thoroughly diagnose the issue, but they also went above and beyond by allowing me to step into the shop and take a closer look myself. This was invaluable, as it gave me the confidence to return to the dealership with a clear and detailed explanation of the problem—especially since they’ll be the ones responsible for fixing it.

Their honesty and expertise were truly refreshing, and despite the complex nature of my issue, they took the time to walk me through everything without any pressure or unnecessary upsells. Best of all, their pricing was incredibly fair—no outrageous charges, just great service from a team that genuinely cares about their customers.

If you’re looking for a tire shop that values integrity, customer service, and transparency, look no further. I highly recommend Tire Source to anyone in need of quality service. Huge thanks to the team for their...