World Market — Local services in Sugar Hill

Let me start by saying I love so much at work market. The decor, the furniture, the kitchen items. Trying to actually buy something in the store is another thing though. We found a rug we really loved. We asked for help as it was one of the large rugs hanging on display. We were told they don’t have it in stock and would have to buy it online. Bummer but okay. We scan the little bar code for that exact rug but service was bad in the store so nothing pulls up. We shopped around a bit more and came across a pile of rugs in a different section. Decided to buy a runner for our kitchen. We get what we need and go to the register. The person in front of us is trying to buy a bottle of alcohol but the cashier is having a hard time. She’s just like “it won’t ring up” so the customer says never mind and leaves without buying anything. Weird, she didn’t call a manager, or go try to find another bottle to ring up, just let the customer walk out. We go to check out our rug and she’s like “where did you get this from?” We told her it was just a pile of rugs draped over something. It has a tag on it so I’m not sure why it mattered? She says it’s a display item so she can’t sell it. There no other rugs like this one for us to purchase. Again are told to buy it online. Nothing is marked as “display only”. We walked in ready to spend a couple hundred dollars and spent $20. I immediately jump online to find the rugs but neither are listed online. Not even marked as sold out but just not on their website at all. I ended up buying...

A collection of European gift shops are crammed into one space.

Do you like English wuzzywumps, German whosywhatits or how about a French flippadydo? Chances are, you will find it here. I am always amused when I bring someone here for the first time and watch their eyes go wide and glaze over at the sheer volume and variety of things from just about everywhere.

Customer service has always been very good and prices, especially when on clearance are great.

I would also like to take a moment to address some of the reviews mentioning Michael. I have interacted with this man on multiple occasions over the course of several years, he has never been anything but helpful and courteous. No, he is not a cheery Disney character but he is knowledgeable and willing to help when he can. I would also like to mention that on more than one occasion he has saved my sanity by politely but firmly asking mothers to stop their children from banging or loudly playing toys and instruments throughout the store as if the store were their personal playground. He is not there to babysit your child, and we are not here to be a hapless audience to your lack...

If I could give this particular store negative 5 stars for their customer service, I would. I had an awful experience tonight with one of the sales associates (the manager was out). Another customer was being verbally abusive - cursing at me, calling me an idiot, a liar, insulting my looks and making a racist political statement. He was upset because he felt my mother and I were taking too long at the register. The sales associate then comes over and instead of addressing the man's abusive behavior or opening another register to diffuse the situation, she proceeds to also make insulting remarks to not just the man who would not leave my mother and I alone, but also directed at me. She also tells me I am making a scene and raises her voice at me. I was so hurt and upset by her actions I ended up not making my purchase. I will never again shop at this particular store again.

Also, I won't publicly name the sales associate in my review. However, if management is reading this, the sales associate was not at the register, she was on the floor and this occurred on Friday, April...