The Car Stereo Company — Local services in Sunnyvale

Awesome customer service! My mustang door rattled on some frequencies, even though I put dynamat on it before I came to the store. They explained to me about common issues with imperfect sound deadening applications, quickly opened my door panel, fastened the wires and clips inside, put more dynamat and rolled my dynamat to eliminate airbubbles, free of charge! They also explained every question I asked about the audio equipment patiently in fine details, how and why, what should I do. I am amazed! I definitely recommend this place! I already scheduled my next appointment to put a DSP in my car to fine tune my system!

Update: However in terms of high-end audio, they still need improvements! Especially about audio tuning.

Even they put a DSP in my car, they know little about the DSP and tuning, sadly. It sounded totally awful after the installation. I went to other car audio shops and in all the back and forth I learned how to tune myself. I was always wondering why do I have to reverse the phase for every speaker in the right door in order to get polarity right. Now after four months, when I sum the front left and front right channel together to create a center channel, the vocals which should be in the center of sound stage are lost. The input wire from head unit to DSP for front right input was connected reversed! What a painful lesson to learn! Please pay extra attention to wiring polarity correctly!

More Update: Kyle and Hai went far and beyond for me! People make mistakes. They admitted and learned from their mistakes. The Car Stereo Company offers by far the most superior customer service I have ever seen in the area. They are also constantly improving their technology and capability. I did several projects with them after my Mustang and they all turned out to be perfect job. I am a customer...

New post Nov 19 2020. This is my latest update...5 out of 5 holds on my second vehicle install. I purchased online special large display android system for my 4x4. They installed it perfectly. Including the cameras front and rear. I am very happy with the quality of work. Nice attention to not scratching my dash and the running of wires worked out well.

2 year old post. This is a small shop with a couple of talented car audio entrepreneurs. I bought a sony 2xDIN , backup cam, new antenna. They fixed the install appearance and antenna problems I had from a redwood city store years ago. I like that they handle the warranty for the items you buy from them. Many make you go to the manufacturer yourself once the sale is over. Not a store with a hundreds of items bought in bulk, stocked and push on you. Instead it's more like a shop that only carries the small variety of items with today's most desired features. Items that work well enough they choose to support. They have fees for installing things you buy online. But going there to see the features will most likely provide you more confidence to purchase something from them.

Almost forgot to mention they installed a little device so my original steering wheel radio controls function...

I had my 2000 Honda Accord stereo replaced with an entry level Sony stereo in April of 2016. The install was handled by the car stereo company. the radio kept resetting itself so I took it in again to be replaced in June. They replaced it with the same stereo, it worked for a month, and then the same resetting thing kept happening.

In August the car with a totally new battery just wouldn't start so I began to wonder if there was something up with the wiring of the stereo so I brought it in again and they upgraded the stereo. There were minor issues like the station changing when I was backing out of my parking spot and turning the wheel to the left but I ignored it because at least it worked without resetting.

Today when my super awesome mechanic replaced the fuel relay the stereo just wouldn't turn back on because of janky wiring.

At this point I'm just meh about my entire experience - I feel like because it was only the stereo being replaced and I wasn't dropping a million dollars I was not a priority for them to make sure the job...