Swarovski Sawgrass Mills Outlet — Local services in Sunrise

They had a pretty good sale; however, there was a pair of earrings I wanted as a gift because of the color of the stone but the post was bent. It was the last one. The associate tried to fix it but could not. I asked if I could get it at a discount. He says no and suggested same earrings in another color. Clearly he wasn't listening. He didn't even ask the manager. As I walked away, I overheard him telling another sales associate who in turn says yes it could have been discounted again (in...

I have shopped several times here and have never had a problem until today when I went in and was looking for a bracelet. While I was looking, this one specific staff member kept following me around the whole store. She was basically breathing down my neck and when I had asked her if they had a product she was just very rude. She asked me several times if I needed help and I told her I didn’t. It got so uncomfortable to the point that I just walked out of the store. Very...

After being a Swarovski member for many years me and my friend were racially profiled today, They did not acknowledge us and completely ignored us but were extremely friendly to Spanish customers and assisted them glady. When it was time to check out this lady name “Ana G “made it such a hassle to add points to my profile I felt extremely uncomfortable and she had a terrible attitude. I will not return to...